topic Audiobooks in the wrong language in Content Questions

An Audiobook won't play no matter what I try.

aboymadeofsky — Thu, 02 May 2024 18:52:21 GMT

I'm trying to play "Another England" by Caroline Lucas on Spotify, and it just won't play. I have a Premium Subscription, and am an individual user, and other audio books play perfectly well - but just not this one. I click the play button, and nothing.

Re: An Audiobook won't play no matter what I try.

MihailY — Sat, 04 May 2024 13:29:09 GMT

Hey,

Thanks for reaching out.

As a first step, can send us:

Your device model, OS version, and Spotify version.
Any troubleshooting steps you've tried like reinstalling the app.
Does the same happen when you log in on another device?
A screenshot or a short video of how things look on your end.

Once we have this info we can investigate further.

Keep us posted.

Re: An Audiobook won't play no matter what I try.

aboymadeofsky — Mon, 06 May 2024 15:51:09 GMT

Hello!

I've tried this on a Macbook Pro, Nov. 2023, running Sonoma 14.4.1 and an Iphone 7 running IOS 15.8.2
I've tried restarting the app, reinstalling the app, wiping the cache, using different platforms - same issue.
Yes, it happens on all devices.

Re: An Audiobook won't play no matter what I try.

aboymadeofsky — Mon, 06 May 2024 19:21:07 GMT

Hello!

- It's Spotify for Mac OS (Silicon) on a Macbook Pro (2023), running Sonoma 14.4.1, and on an Iphone 7 running iOS 15.8.2
- I've tried reinstalling Spotify, restarting spotify, clearing the cache, playing other audiobooks, using other devices. None of these solutions appear to work.
- Please see the screen capture below. I get no error messages or anything like that. The play button just doesn't work.

Re: An Audiobook won't play no matter what I try.

Maria — Tue, 07 May 2024 08:01:23 GMT

Hey there @aboymadeofsky,

Thanks for all additional info!

As the book appears differently from our end when we search for it, would you mind sending us a link to the audiobook you're seeing so that we can have a closer look? You can copy the link by opening the audiobook > press the 3 dots.

We'll keep an eye out for your reply!

Re: An Audiobook won't play no matter what I try.

HenryMcLaughlin — Tue, 14 May 2024 19:38:16 GMT

I'm having the same issue with this audiobook. I don't have this issue with other audiobooks. Here is the link https://open.spotify.com/show/0JtDwutG0n56KCP2HCUTaP?si=N2t9wKtlSt--4I5dRA1ZhQ

Re: An Audiobook won't play no matter what I try.

HenryMcLaughlin — Thu, 16 May 2024 16:36:09 GMT

It's working now. Thanks

Re: An Audiobook won't play no matter what I try.

whydoihavetosignup — Thu, 16 May 2024 23:39:25 GMT

This is happening with this audiobook too: https://open.spotify.com/show/70HZ3rEABhmZRDDYTinTZO

On both mobile and desktop, no chapters appear and the play button doesn't work. I have premium and have hours available to listen. Other books work fine.

Re: An Audiobook won't play no matter what I try.

Yordan — Sat, 18 May 2024 12:42:12 GMT

Hey @whydoihavetosignup,

It's possible that the audiobook is temporarily unavailable at the moment. This depends on permissions from rights holders.

Hopefully it won't be too long before it's available again. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

The Community is here if there's anything else you need assistance with.

Cheers 🤘

Audiobook won’t play and has no chapters

achikka — Sat, 10 Aug 2024 18:10:14 GMT

Plan

Premium

Country

USA

Device

(iPhone 11, Dell laptop)

Operating System

(iOS 17, Windows 11.)

My Question or Issue

I am trying to listen to the Overlord, vol.13: Paladin of the Sacred Kingdom Pt.II audiobook which released July 15th. I am unable to and the book says that there are no chapters in the book and when I click the play button, it briefly changes color and then nothing happens. I do have audiobook time left for the month and other audiobooks work, but this one in particular won’t play. Is there anything I can do to fix it?

audiobook does not play

Rens94 — Wed, 02 Oct 2024 12:02:42 GMT

I received a code for an audiobook. However when I try to listen to the audiobook it won't play.

The book is Models and Citizens by Andrew Sweet. I received the code from the author himself.

I used it a while back and it was fine, but today when I wanted to listen to the book i could not find it anywhere on spotify. I still had the email with the code in it and tried again. It did open spotify with the book, but it won't play. I have tried this on my phone, tablet and laptop. When using the app on any device nothing happens, when I use spotify in browser on my laptop, it just starts playing a random podcast from my library.

Why can't I listen to this audiobook?

MI have 3 hours of listening time audiobooks . The app will not let me swit

Fri, 18 Oct 2024 05:08:28 GMT

The app will not let me switch books.

Re: An Audiobook won't play no matter what I try.

Dance — Thu, 20 Feb 2025 18:22:29 GMT

I am still seeing this issue despite trying the troubleshooting steps. Here is a link to the book that will not play nor download

https://open.spotify.com/show/0plwyf2pJux1EZCR7DQSoi?si=4e27ab21dc984867

Re: An Audiobook won't play no matter what I try.

Dance — Thu, 20 Feb 2025 19:17:04 GMT

Trying from a different device, it insists no internet connection is available despite all other apps reporting internet access. Given that this issue has been ongoing for over a year, why is it not present in the ongoing issues section?

Re: An Audiobook won't play no matter what I try.

Vasil — Sat, 22 Feb 2025 11:53:35 GMT

Hey @Dance,

Thanks for sharing this info with us!

Does this error persist with multiple audiobooks or just this one and are all chapters from it affected or only a single one? We tried reproducing the behaviour but the Audiobook plays without issues on our end.

I'd also check if any VPN services are enabled and make sure offline mode is set to off. In case it's off, try setting it to on and back to off again. It's a good idea to see if clearing the cached data on the affected device would make a difference. Log out of the app and back in twice in a row after this to force a manual sync of all your data & settings.

You've also mentioned that this is occurring on more than one device, so I'm curious to know what the devices are (device make & model + its OS version) and if you're seeing the same error on both. In case the error remains, we'd like to know the app version you're running on both devices as well.

Many thanks! We'll be on the lookout for your response 🙂

Re: An Audiobook won't play no matter what I try.

njfoster2s — Mon, 31 Mar 2025 17:51:44 GMT

This audiobook will not play and seems to be having the same issues as the above. Can you fix it?

open.spotify.com/show/7GmDE3Q3CyMVOggj43vdlj

Re: An Audiobook won't play no matter what I try.

njfoster2s — Mon, 31 Mar 2025 17:53:41 GMT

Its called sovereign by Raya Morris Edwards. https://open.spotify.com/show/7GmDE3Q3CyMVOggj43vdlj

Audiobooks in the wrong language

1161224449 — Wed, 02 Apr 2025 19:03:15 GMT

I was listening to an audiobook. I listened to the first one then the second one. I didn’t finish the second one because I ran out of hours. When I went back to it it kept telling me it wasn’t available in my region. I didn’t finish change regions from uk to France for a little bit but now I’m back on uk. But I still don’t have access to forth wing dramatized version part 2. I only find the audio book in French or German ? How do I stop that?!

Audiobook stopped playing across devices (Account level issue)

vince67 — Sun, 18 Jan 2026 08:52:39 GMT

I have a Premium account with additional hours for audiobooks. I am (ironically) listening to Reasons Not To Worry (https://open.spotify.com/show/21Bz2jmNBUwEyF8pSwqKDV?si=475b1733652d4b25 ). It has stopped playing (at Chapter 11 of 17) on my phone app, desktop app and desktop in browser. Other audiobooks play. Music plays. The sample for this title plays. I have logged out and relogged in, uninstalled and reinstalled, cleared caches etc across all devices. The issue is specific to my account, to this title, and to all my devices.

Plan: Premium Family with AddOns

Country: Australia

Device: Samsung GalaxyS21, Dell Optiplex 7000 desktop

Operating System: Android,Windows 11

Re: Audiobook stopped playing across devices (Account level issue)

vince67 — Sun, 18 Jan 2026 10:52:53 GMT

@Vasil @Ivelina - I was added to this thread but none of these solutions work for me. Can someone please sort this out for me? screen recording of the issue

I've noted also that

there are chapters marked "finished" in the book I am having issues with that have never been played and
there is also some stuff in my queue that I didn't select or put in there. It'd be great to be able to clear out that issue.