topic Re: Upload response "Something went wrong and we couldn’t post your Canvas.". in Content Questions

Upload response "Something went wrong and we couldn’t post your Canvas.".

iceburger — Thu, 15 Sep 2022 10:47:09 GMT

Im trying to upload a short video to canvas - format, length, size etc. all correct with no error messages. It allows me progress to T&C's, I agree and push the CTA 'Post'

Next thing this same error message comes up "Something went wrong and we couldn’t post your Canvas.".

No resolve = Dead End.

I've tried on two different (Mac) computers but still no go. I cant try the artists app cos the format required is MP4 and iPhones throw this format into Files app, not the photo roll = more ball-ache.

Is it me? or is it Spotify?

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

skyblazestar — Sun, 18 Sep 2022 05:30:31 GMT

I just had this problem too. Same thing, no matter what I did, it wouldn't post. I tried changing the format a million times, used a private window, used a regular window, tried no audio, etc. Nothing. I ended up airdropping it from my Mac to my iPhone, then used the app to upload it and it worked? At least I think it did, for now. Not sure why that is.

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

iceburger — Sun, 18 Sep 2022 05:41:40 GMT

Yeah. It must be a code glitch.
I tired again today and for some unknown reason it worked - same files, same formats etc.

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

6us6a3u-_51y6 — Tue, 25 Jul 2023 01:32:54 GMT

I have the same issue , i suppose is server related?

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

248_Jmoss — Thu, 11 Jul 2024 02:40:44 GMT

Its the same here. I made one tried to apply it it just says the same thing!

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

Brownie_PB — Sun, 27 Oct 2024 13:24:42 GMT

Thank you! This solved the problem for me, too. For the moment 😉

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

ZChopper — Sat, 08 Mar 2025 11:40:08 GMT

any new updates on this topic issue? tried to install the artist app on iPhone so i can upload the canvas (as suggested) but my iOS is not compatible since i need release 17 or later. i am not ready to upgrade to a newer phone just to install the artist app.

Re: Upload response "Something went wrong and we couldn’t post your Canvas.".

thedarrelljames — Sun, 20 Apr 2025 02:35:46 GMT

Same issue with me. I'm trying to upload one for my upcoming release. Getting the same error.