topic Re: Cannot Play Albums That Were Pre-Saved to Library in Content Questions

Cannot Play Albums That Were Pre-Saved to Library

rockingbrian — Fri, 27 Jun 2025 15:36:57 GMT

Premium Family Plan

USA

Windows 11 HP Probook Desktop

The past two weeks I have noticed that albums using the countdown feature I had previously pre-saved to my library are not fully playable to me. Only the singles that were released prior to the street date can be played or added to the queue. Restarting my computer, signing out and back in and refreshing/reloading spotify is not fixing the issue. None of the songs are greyed out as unavailable when looking at the app on mobile or desktop.

Re: Cannot Play Albums That Were Pre-Saved to Library

ribezaz — Fri, 27 Jun 2025 17:55:19 GMT

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

Re: Cannot Play Albums That Were Pre-Saved to Library

rockingbrian — Fri, 27 Jun 2025 18:11:19 GMT

That did the trick! Thank you!!

Re: Cannot Play Albums That Were Pre-Saved to Library

rockingbrian — Fri, 25 Jul 2025 12:30:38 GMT

*UPDATE 7/25/25*

The issue has returned. I cannot be taking time out of my day to uninstall/reinstall spotify on my desktop everytime a new album releases that I pre-saved to my library