topic Re: Music is automatically playing in Content Questions

Music is automatically playing

Christine89 — Tue, 05 Aug 2025 19:30:25 GMT

Hey Guys,

I have the following problem my Spotify app is starting on hisself. The app is automatically playing music and changes the sound every seconds alone. When I stop the app a few time later it's starting again. I can't play and listen to any music I want to hear the app is playing random music automatically. I searched in the internet and was looking for a solution to solve it. I already uninstalled the app, delete the Cache and the autoplay function is disabled too. Nothing is working for me

It would better great if someone could help me

Best regards

Tine

Re: Music is automatically playing

MateusM — Tue, 05 Aug 2025 20:43:56 GMT

Hey @Christine89!

Thanks for reaching out, and welcome to the Spotify Community!

Can you try on a different device and see if you can replicate the issue? If you haven't already, it's worth trying these steps, as this is more thorough than a regular reinstall and can help you get rid of anything that might be causing issues on your device.

Keep me posted on how this goes!
/Mateus

Re: Music is automatically playing

Christine89 — Wed, 06 Aug 2025 17:50:00 GMT

I tried it on my tablet and there I have no problems with my Spotify app. So do you think I really have to uninstall the app on my mobilephone completely and to uninstall everything?

Re: Music is automatically playing

MateusM — Wed, 06 Aug 2025 19:10:46 GMT

Thanks for getting back @Christine89!

So in this case, it’s worth trying a clean reinstall and seeing if it helps, just to rule out any device-related issues.

If that doesn’t do the trick, feel free to share your device make, model, OS, and the Spotify version you’re using!

Keep me posted!
/Mateus

Re: Music is automatically playing

Christine89 — Wed, 06 Aug 2025 19:30:13 GMT

I have problems at this step Internal Storage > Android > data. com.spotify.music the steps before I did but here I don't find the com.spotify.music to delete it

Thank you for trying to help me

Re: Music is automatically playing

MateusM — Thu, 07 Aug 2025 12:01:07 GMT

Hey @Christine89! 🌟

Since you mentioned that you already cleared the cache, it's possible that the process may have already deleted this file. That's why you can't find it.

Also, can you try logging out everywhere just to make sure that there's no other device controlling the playback?

Lastly, make sure that the OS and Spotify versions are up-to-date to not miss any new updates or fixes.

Keep me in the loop!
/Mateus

Re: Music is automatically playing

Christine89 — Wed, 13 Aug 2025 20:03:43 GMT

Thank you so much it works for me

Re: Music is automatically playing

MateusM — Wed, 13 Aug 2025 20:51:27 GMT

Hey @Christine89! Thanks for getting back! 🌟

Glad to hear that it worked! We'll always be here in case you need further help.

Have a good one!
/Mateus

Re: Music is automatically playing

6000pounds — Thu, 14 Aug 2025 06:07:08 GMT

None of these suggestions work. Clearing cache turning off auto play on iPhone 16 creating a manual automation shortcut with the iPhone programming application shortcut to force stop Spotify nothing works. Super annoying. Phone call finished? Spotify blasting. Voice to text finished? Spotify blasting workout music. Drives me insane.

Re: Music is automatically playing

azzrareo — Tue, 30 Sep 2025 03:52:18 GMT

Your Spotify app is acting strange because it might be logged in on another device. Try changing your password and log out from everywhere in the account settings. After that log in again only on your phone or computer.