https://community.spotify.com/t5/Content-Questions/Spotify-is-not-detected/m-p/7199189#M67636 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25857463">@SalvatoreXO</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.</P> <P>&nbsp;</P> <P>Keep in mind that Premium is only needed to start a Jam but it's not necessary to join a Jam already created. If the other user has a Premium trial, it should work properly. So first, to make sure we cover all the basics, would you mind confirming if you're following the steps mentioned in<A href="https://support.spotify.com/article/jam/" target="_blank">&nbsp;this article</A>?</P> <P>&nbsp;</P> <P>If so and the issue persists, we'd recommend performing a clean reinstall on the affected device by following the steps in&nbsp;<A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank">this article</A>. This step is frequently ignored, but it can assist in eliminating any cache that may be causing issues.</P> <P>&nbsp;</P> <P>Hope this helps. Let us know how it goes.&nbsp;</P> Sat, 01 Nov 2025 22:00:00 GMT OscarDC 2025-11-01T22:00:00Z https://community.spotify.com/t5/Content-Questions/Spotify-is-not-detected/m-p/7198975#M67634 <P>My friend is trying to listen along but she can't even when she has premium trial?</P><P>&nbsp;</P><P>Why can't she listen along with me???</P> Sat, 01 Nov 2025 18:02:55 GMT https://community.spotify.com/t5/Content-Questions/Spotify-is-not-detected/m-p/7198975#M67634 SalvatoreXO 2025-11-01T18:02:55Z https://community.spotify.com/t5/Content-Questions/Spotify-is-not-detected/m-p/7199189#M67636 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25857463">@SalvatoreXO</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community.</P> <P>&nbsp;</P> <P>Keep in mind that Premium is only needed to start a Jam but it's not necessary to join a Jam already created. If the other user has a Premium trial, it should work properly. So first, to make sure we cover all the basics, would you mind confirming if you're following the steps mentioned in<A href="https://support.spotify.com/article/jam/" target="_blank">&nbsp;this article</A>?</P> <P>&nbsp;</P> <P>If so and the issue persists, we'd recommend performing a clean reinstall on the affected device by following the steps in&nbsp;<A href="https://support.spotify.com/article/reinstall-spotify/" target="_blank">this article</A>. This step is frequently ignored, but it can assist in eliminating any cache that may be causing issues.</P> <P>&nbsp;</P> <P>Hope this helps. Let us know how it goes.&nbsp;</P> Sat, 01 Nov 2025 22:00:00 GMT https://community.spotify.com/t5/Content-Questions/Spotify-is-not-detected/m-p/7199189#M67636 OscarDC 2025-11-01T22:00:00Z