topic I want to listen to journey on by ty herndon in Content Questions

Songs Not Available

JDAWG27 — Tue, 15 Oct 2024 09:34:22 GMT

Plan

Free

Country

Canada

Device

Operating System

Windows 10

My Question or Issue

Many songs in my playlist are not available and spotify does not explain why.

Re: Songs Not Available

Amay — Tue, 15 Oct 2024 12:41:44 GMT

Hey there! Thanks for reaching out to the community. 🎵

To help me troubleshoot this issue, could you please try checking the same songs on a different platform like the mobile app or web player? This will help determining if the problem is specific to a certain platform or if the content is unavailable across the board.

If you're unable to play the songs on any platform, it might be due to content availability restrictions. This can happen for various reasons, such as licensing agreements or copyright issues. Unfortunately, streaming platforms often have limited control over these situations.

Rest assured, once the content becomes available again, you'll be able to find it in the app just like before.

To know more, you can read this article: Missing Music or Podcasts.

I hope that sheds some light on the matter. Feel free to reach out if you have any other questions. 🙂

Re: Songs Not Available

JDAWG27 — Wed, 23 Oct 2024 01:27:07 GMT

Here is my response via email:
Hi Amayy,

As seen in this screenshot from the android app, the songs simply do not appear in this playlist.

Can you check to see if Spotify has a licensing, copyright, or region issue with the songs shown here?

Here is the response:
On Oct 15, 2024 15:01, Aldrin wrote:

Hi Jayson,

We understand that you're having issues with your playlist. No worries, help is here.

Clearing the app data should resolve the issue. Could you try these troubleshooting steps if you haven't?

• Log out and back in.
• Update operating systems and Spotify versions to the latest releases.
• Restart device.
• Reinstall the app.
• Try a different device.
• Try a different browser
• Try incognito or private window
• Clear the app data (Note: Clearing the cache within the app won’t work.)

Additionally, if the issue persist. Let us know and provide the screenshot of the issue.
Hope this sorts things out on your end. If you still need further help, just tap us back. We're always here for you.
Regards,

Aldrin

Spotify Customer Support

My response to this absurdity:

Why have you ignored my request for you to check your end to see if the songs are available? I've already stated I've done things you are suggesting, but you won't do the one thing I ask.

I tried logging out and in, didn't help.

My operating systems automatically update regularly, as does Spotify so this cannot be the issue.

Devices have to be restarted after an operating system update, so this is pointless when the previous point has been mentioned.

I will try reinstalling.

As stated and shown in previous screenshots I have tried multiple devices.

A different browser? I am using the applications not a browser, as shown in the screenshots.

What is incognito or private window of the application? I think you are incorrectly assuming that my use of the application is a browser....

How do I clear the app data on Windows 10? I did that on my android.

I have let you know the issue persists, you do not do the one thing I ask and instead ask me to do some things, ask me to do pointless things that are included in your other steps, and suppose that I am using a web browser when I've stated and shown you that I am using the applications.

Aldrin, please pay attention to the content of the ticket!

Then an answer, which is what was suggested at the beginning, and my suspicion:
Hi again,

Thanks for writing back. We appreciate your efforts and patience regarding this matter. It is not our intention to make this difficult in any way.

We've check every song on the screenshot you posted in Spotify Community:

Use somebody by Gutter Grinders
Don't Speak by Leida Taylor
Everlong by Distorted Resonance
Island In the Sun by Jet Fuel & Ginger Ales
The Reason by The Grunge Growlers

For now, all the songs mentioned above are not available due to market restrictions.

We hope that clarifies everything. If you need a hand with anything else, let us know.

Until then,

Queen

Spotify Customer Support

Aldrin is useless and wasted my time

Re: Songs Not Available

JDAWG27 — Wed, 23 Oct 2024 01:29:14 GMT

Amayy could have also solved by investigating what her suggestion was. Turns out she was right, could have saved me time and effort, and not have 2 other agents chip in by simply looking at what she suggested the problem is.

Re: Customer Service

Harley34 — Tue, 09 Sep 2025 15:34:59 GMT

Hey , I really want you guys to add

System of down temper

And linkin park slipknot eminem

Add eminem ohh no

Add eminem bully and keep it on there because I'm getting tired of this to no end either.You guys fix this problem or I will download itunes on my iphone

William Freeman

BEVAB — Sun, 12 Oct 2025 23:41:07 GMT

What happened to the William Freeman playlist/album.. suddenly it does not play and it says "Find Something to Play". Love his piece "Memories"

Dance with Me (Original Motion Picture Soundtrack)

peenoizee — Sun, 12 Oct 2025 23:40:01 GMT

The OST for the 2019 musical movie is not on spotify but it's on apple music so I assume it can be added, is it possible?

I want to listen to journey on by ty herndon

Jamielion46 — Mon, 10 Nov 2025 18:29:57 GMT

Plan

Free/Premium

Country

United states

Device

(iPhone iPad 10

8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS iOS 26

10, Android Oreo, Windows 10,etc.)

My Question or Issue

Bathory Octagon album is not available to play in Estonia

Nameless89 — Thu, 13 Nov 2025 15:57:10 GMT

Plan

Premium

Country

Estonia

Device

(Samsing Galaxy Z Fold 6)

Operating System

(Android 16)

My Question

Hi Spotify support, why Bathory Octagon album is not available to play in Estonia?

This is only album missing in our region, what makes discography "incomplete".

Thank you.

Some Camel albums are not available on Spotify.

HuseyinKayhan — Tue, 02 Dec 2025 17:19:15 GMT

I love Camel and want to listen to more of their music. However, some albums are missing. For example, ‘Rajaz’. Is there any chance these albums will be added to Spotify?

Add bollywood music / songs / albums to Spotify

SidAhlawat — Fri, 05 Dec 2025 16:20:26 GMT

Plan

Premium Family

Country

United Kingdom

Device

iPhone 15 Pro Max

Operating System

iOS 26.1

My Question or Issue

Hi, can following songs / albums be made available on Spotify platform ASAP please. They are available on Spotify's competitor's platforms like Gaana, JioSaavn, YouTube, Apple music, etc.

A) Movie - Prem Aggan (1998) - Song - Khatey Hain Kasam - Music Director is Anu Malik.

B) Movie - Ek Hi Rasta(1977) - None of 4 or 5 songs available - most hit is - Dil Mila Lo Dil Takra Lo - Music Director is Rajesh Roshan.

C) Album - Tera Mera Pyaar - Tera Mera Pyaar song by Kumar Sanu - released in 2004.

Pls let me know as soon as above songs / albums are made available on Spotify platform. Thanks a lot.

Please bring back the album Danny Saucedo - In the Club 2011, it became unavailable

Isidan_isidan — Thu, 11 Dec 2025 12:45:40 GMT

Dear team,

Please bring back the album Danny Saucedo - In the Club 2011, it became unavailable.

Thank you,

Olga

can lv eddie get added to spotify

miraculousone — Sat, 17 Jan 2026 13:35:10 GMT

lv eddie would be a great addition to spotify hes an amazing dj

Sinead O' Connor album "How About I Be Me (And You Be You)?" greyed out.

ianni67 — Thu, 29 Jan 2026 23:34:03 GMT

As most albums by this wonderful voice are available from Spotify, I wonder why just this one is greyed out. It contains several great songs.

Where is Cheri's "Murphy's Law"??

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Where is Cheri's "Murphy's Law"??

https://www.youtube.com/watch?v=-b7NRg4hoD0&list=RD-b7NRg4hoD0&start_radio=1