topic Error when accessing artist page in Content Questions

Error when accessing artist page

Toshiki — Tue, 06 Jan 2026 05:34:52 GMT

Plan

Premium

Country

My Question or Issue

The artist 上原ひろみ's artist page shows error.

https://open.spotify.com/artist/7DeuppKQdCVhuWrzzCBBpc

I'm not sure if this is related to this issue with Japanese artists:
https://community.spotify.com/t5/Content-Questions/Artist-name-replaced-with-quot-cleaned-quot/td-p/7286141

Re: Error when accessing artist page

Ivelina — Tue, 06 Jan 2026 10:45:43 GMT

Hey there @Toshiki,

Thanks for posting on the Community!

This doesn't seem completely related to the issue with other Japanese artists, but I was also able to reproduce the error message both in the Web Player and desktop app. However, I was able to open the artist Hiromi's page in the mobile app. Could you also test this if you've not already done so and let us know how it goes on a phone?

We may need to report this and it'd be great if you could also send us:

The device(s) this is happening on (make, model OS-version).
The exact Spotify-version you're using.
Any troubleshooting steps that you've tried so far (for example another network connection, disabling a VPN if you're using one etc.).

We'll be on the lookout.

Re: Error when accessing artist page

Toshiki — Wed, 07 Jan 2026 02:24:05 GMT

Hi, I tested it just now and it seems that the artist page is back. When I reported this it was happening on PC and web (didn't test on Android).