topic Re: Unable to see Sound Capsule in Content Questions

Unable to see Sound Capsule

mixolydian — Thu, 22 Jan 2026 11:51:39 GMT

Plan

Free/Premium

Country

India

Operating System

( Android 11)

My Question or Issue

I am a premium user based in India. Starting today, I am unable to see Sound Capsule on the Spotify app on my phone. I've tried clearing cache and logging in and out. Any idea what could be wrong?

Re: Unable to see sound capsule

Dessi — Thu, 22 Jan 2026 13:57:46 GMT

Hi there @mixolydian,

Thanks for reaching out!

Our tech folks are aware of this and are currently looking into it, thanks for flagging this here as well! We'll let you know as soon as we hear back from them and have any news to share.

The Community is here in case you need help with anything else.

Re: Unable to see Sound Capsule

Yordan — Thu, 29 Jan 2026 15:06:31 GMT

Howdy, @mixolydian!

We've made some changes backstage so everything should be working well now. Thanks again for the report!

The Community is here in case something else comes up.