topic Re: Crashes on startup in Ubuntu / Pop! OS in Desktop (Linux)

Crashes on startup in Ubuntu / Pop! OS

forgetfuljones — Mon, 05 Aug 2019 11:51:00 GMT

Plan

Premium

Country

Norway

Device

System76 Galago Pro 13"

Operating System

Pop! OS (Ubuntu 19.04)

My Question or Issue

When I start Spotify, a black window appears, then the application immediately crashes with this message in stderr:

[0805/134836.559082:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command

Segmentation fault (core dumped)

Output from spotify --version
Spotify version 1.1.10.546.ge08ef575, Copyright (c) 2019, Spotify Ltd

Output from journalctl -f:

Aug 05 13:43:37 pop-os gnome-shell[1942]: g_environ_setenv: assertion 'value != NULL' failed
Aug 05 13:43:37 pop-os spotify.desktop[1942]: [0805/134337.659787:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
Aug 05 13:43:38 pop-os kernel: Curl Thread[29180]: segfault at b6fa5b588d ip 00007fd3a5c50ce5 sp 00007fd339ff90f0 error 4 in libcurl-gnutls.so.4.5.0[7fd3a5c0a000+60000]
Aug 05 13:43:38 pop-os kernel: Code: 07 00 00 ff 10 31 c0 48 c7 83 40 07 00 00 00 00 00 00 5b c3 90 53 48 89 fb 48 89 f7 31 f6 48 8b 83 c0 0f 00 00 48 85 c0 74 12 <48> 8b 80 20 02 00 00 48 85 c0 74 06 8b b0 28 02 00 00 0f b6 8b c8

Re: Crashes on startup in Ubuntu / Pop! OS

forgetfuljones — Mon, 05 Aug 2019 11:58:43 GMT

Update: I managed to get to the login screen the first time I started spotify, and checked "remember me". If I delete ~/.config/spotify, that is still reproducible, but right after login, the Title bar changes to "Spotify Premium", then the application crashes like before.

Re: Crashes on startup in Ubuntu / Pop! OS

forgetfuljones — Sun, 11 Aug 2019 09:56:07 GMT

It looks as if with the most recent update to Pop! OS and the system76 driver, Spotify has suddenly started working. Looks like this wasn't a Spotify issue per se?

Re: Crashes on startup in Ubuntu / Pop! OS

mercurio3por3 — Thu, 15 Aug 2019 15:18:51 GMT

I kave kubuntu 19.04, same Spotify client version, the same version of libcurl-gnutls.so.4.5.0 and I experience the same crash on startup, showing as segfault in the journal log, etc. Has by any chance your version of libcurl been upgraded during your last Pop! OS update?

Re: Crashes on startup in Ubuntu / Pop! OS

mercurio3por3 — Thu, 15 Aug 2019 18:22:48 GMT

The issue is resolved here: https://community.spotify.com/t5/Desktop-Linux/Ubuntu-19-04-deb-package-segfault/m-p/4764926/highlight/true#M18393

Spotify 1:1.1.10.546.ge08ef575-19 crashes with libcurl-gnutls.so.4.5.0. You either downgrade spotify, use snap package or temporarily (and only for spotify) use updated libcurl3-gnutls and libgnutls, as described by chris208

Re: Crashes on startup in Ubuntu / Pop! OS

Respect18 — Fri, 23 Aug 2019 02:15:33 GMT

I have 19.10 and no songs load, web player works, this is why I will never be premium user:

Re: Crashes on startup in Ubuntu / Pop! OS

Respect18 — Wed, 23 Oct 2019 16:09:07 GMT

Now using the web player for streaming and the snap client for local music and it's working well and on my phone. Hooray a little convoluted but it works, and I realize linux is a small market share but we want to use it too haha!

And sound comes through speakers? Nicely done!