topic A firewall may be blocking Spotify. Error code: http:11. in Desktop (Linux)

A firewall may be blocking Spotify. Error code: http:11.

VSalenko — Wed, 14 Dec 2022 00:16:03 GMT

Your device and operating system: MSI GP66 LEOPARD, Ubuntu 22.04.1 LTS
Type of Spotify account you have (Free/ Premium): Premium
The app version of Spotify you’re using: 1:1.1.84.716.gc5f8b819-2
Brief description of the issue: "A firewall may be blocking Spotify… Error code: http:11" during the login.
Steps to reproduce the issue:

Clean install Spotify for Ubuntu
Start it
Login with Google
Confirm login in browser
Here is an error

An error occurred something about the month ago. I had a message about the unknown error with only option to "refresh page" or smthn like that. This error persists all month. Today, I've removed the /HOME/.cache/spotify folder and reinstalled Spotify. Now I cannot log in. I see an error: "A firewall may be blocking Spotify... Error code: http:11". There is no VPN/proxy installed on my pc. I've also tried different networks. I'm currently in the country that is specified in my Spotify account.

Could you please help me with that?

Re: A firewall may be blocking Spotify. Error code: http:11.

Sebasty — Thu, 15 Dec 2022 17:41:59 GMT

Hey @VSalenko

Try if you access Spotify's web player.

Check if your firewall is enabled, disable it for a bit to see if that helps anything.
Check your /etc/hosts file to see if there's something in it that could block some part of Spotify from working as intended.

Let me know how you get on!

Re: A firewall may be blocking Spotify. Error code: http:11.

VSalenko — Thu, 15 Dec 2022 23:57:32 GMT

Hey @Sebasty
Thank you for your answer.

Spotify's web client works fine, no issues. I would use it, but the songs downloading/caching feature is essential for me.

I've disabled ufw and rebooted the pc, no effect, unfortunately.

My hosts file looks pretty default, I'm attaching it here.

Re: A firewall may be blocking Spotify. Error code: http:11.

mandybmusic — Fri, 23 Aug 2024 03:03:04 GMT

Clear Cache works for me sometimes with this. I have multiple Spotify accounts and encounter this regularly.