topic Re: Linux: Serious graphics issue in Desktop (Linux)

Linux: Serious graphics issue

xpanta — Wed, 11 Nov 2015 09:56:50 GMT

Hi,

I am a premium spotify member. I use it on my Linux mainly. My machine runs Ubuntu 14.04. I also tried purging and re-installing spotify. The problem remains. I also removed the "hardware acceleration" in settings.

My problem is that after 20-30 minutes of music listening, spotify stops displaying any graphics. Just white panels everywhere. Streaming is normal. I can still listen to music and I can still browse my playlists. But when it comes to graphics nothing is shown. I am attaching a screenshot. If I "killall" spotify and start it again, things get worse. Not only all graphics inside the browser are white, performance degrades a lot. All words (inside spotify client) are flickering as if the refreshing rate of my screen is under 10hz.

Spotify version is 0.9.17.1

Re: Linux: Serious graphics issue

aknowles — Wed, 11 Nov 2015 16:50:10 GMT

Hi there,

I also have had the same issue recently in Ubuntu 14.04.

Not sure what has caused this all of a sudden but I have also recently encountered similar problems in other applications (eg Virtual Box). My hunch is an update somewhere in Ubuntu/Linux broke these applications, including Spotify.

Running Lenovo laptop with integrated + dedicated graphics with X-Org driver.

Re: Linux: Serious graphics issue

dtjones — Wed, 11 Nov 2015 19:14:00 GMT

All graphics showing a white screen as in the screenshots above on Ubuntu 14.04 on Lenovo T440s. Launched with --disable-accelerated-layers --disable-accelerated-fixed-root-background and problem persists. Unintsalled & reinstalled and problem persists. killall spotify and relaunch freezes spotify client....

Re: Linux: Serious graphics issue

aknowles — Thu, 12 Nov 2015 13:42:04 GMT

After some research, this may in fact be an issue with Java.

I was running Open JDK 7 and this weird graphical behaviour is a recognized bug with some applications.

Try install Open JDK 8 and set it as default with the update alternatives command. Might work for you.

Re: Linux: Serious graphics issue

xpanta — Thu, 12 Nov 2015 13:46:15 GMT

What? Wait! what does Java have to do with Spotify?

Did you try that yourself? Did it solve any problems?

Thanks for your input and time.

Re: Linux: Serious graphics issue

aknowles — Thu, 12 Nov 2015 13:54:56 GMT

Hi xpanta, in fact updating Java may have been a false solution - it stopped working again!

I've tried to install the unstable testing build for Linux. No issue (yet).

Details on how to install this build:

http://ubuntuhandbook.org/index.php/2015/06/install-spotify-client-1-x-beta-ubuntu/

Re: Linux: Serious graphics issue

dtjones — Thu, 12 Nov 2015 17:59:48 GMT

Thank you!!

Re: Linux: Serious graphics issue

xpanta — Fri, 13 Nov 2015 05:44:03 GMT

hi, are we totally sure that installing the unstable build solves the issue?

Re: Linux: Serious graphics issue

xpanta — Fri, 13 Nov 2015 06:55:43 GMT

Hi, I don't know if this helps the developers. But this is what I get in my terminal window just before the occurrence of this issue.

QNativeImage: Unable to attach to shared memory segment.
[1113/085247:ERROR:browser_main_loop.cc(212)] Gdk: shmget failed: error 28 (No space left on device)
QNativeImage: Unable to attach to shared memory segment.
06:52:53.234 I [social_reporter.cpp:220 ] SocialReporter: A track was added to a playlist
QNativeImage: Unable to attach to shared memory segment.

Re: Linux: Serious graphics issue

jlukowicz — Fri, 13 Nov 2015 10:04:17 GMT

Hi, had the same issue! I can confirm that provided solution works!

Re: Linux: Serious graphics issue

aknowles — Fri, 13 Nov 2015 10:07:25 GMT

Hi xpanta,

I was getting the same qt errors in Spotify and other applications.

The unstable build (v1.0.17.75.g8f111100 for me) so far appears to be a working solution to this issue. Will report back if it breaks.

Perhaps v1 doesn't use qt?

Re: Linux: Serious graphics issue

aknowles — Mon, 16 Nov 2015 14:43:27 GMT

Update: Can confirm Spotify still working with the unstable build.