https://community.spotify.com/t5/Desktop-Mac/Video-ads-way-too-loud/m-p/1117247#M110559 <P>Dear Spotify,</P><P>I've already sent a similar message through the user help, as I am certain many others have. And here in the forums the same message rings clear: it may have become common practice on television to increase ad volume (though it is partially abated in recent years), it is completely unacceptable for music services. The video ads are already annoying enough because they take up so much bandwidth—interrupting play on slower lines—but allowing your customers to double or triple the volume, and to double it on your own ads, ruins the music experience, wakes people up at night, and makes it impossible for us to listen to Spotify at work.</P><P>&nbsp;</P><P>Spotify, I am an Amazon Prime member, and have access to ad-free music there. I use Spotify because I like your playlists, I love the Spotify Sessions, and have generally been happy with the service, ads and all, for over two years. I'm happy to support the music and the musicians through Spotify, but I am unwilling to pay for a service I already get for free elsewhere, especially since your deep-pocketed corporate clients can spare the dimes on ads more than I can on music. So, despite my two years of hanging out here instead of Pandora or Amazon Prime, I will soon be leaving Spotify for good unless there is some indication that things are going to change.</P><P>&nbsp;</P><P>Heck, keep the video ads if you must despite how it affects my other internet browsing experiences, just bring things back to where we can listen to music at a reasonable volume without worrying about getting the evil eye from coworkers or having to put our kids back to sleep. What do you say? Can we work something out or is the excess ad volume worth losing your listeners over?</P><P>&nbsp;</P><P>Sincerely,</P><P>A former Spotify fan</P> Mon, 20 Apr 2015 04:39:11 GMT Humblecard 2015-04-20T04:39:11Z