topic Re: Spotify constantly crashes on my MAC in Desktop (Mac)

Spotify constantly crashes on my MAC

maurivelez99 — Sun, 04 Mar 2012 10:24:53 GMT

Hi,

I have reinstalled and deleted all the cache files but Spottily keeps crashing on my MAC. Im not able to open the application. Im paying for the Premium service, so not quite happy for paying for something that simply does not work. Any ideas or suggestions? Im currently running on Mac OS X Ver. 10.6.3

Many thanks for your support.

Cheers,

Re: Spotify constantly crashes on my MAC

sverhage — Wed, 14 Mar 2012 17:05:12 GMT

the same thing is happening to me (all of a sudden) IF open App AND I click a Playlist THEN crashes immediately

Specs:

Lion 10.7.3

Spotify verision: 0.8.2.610.g090a06f8

Member: Premium

Number of Playlists: Lots 🙂

However, what seemed to work (at least once) was:
IF click "What's New" and play an Album then it works.

Re: Spotify constantly crashes on my MAC

maccartn — Wed, 14 Mar 2012 18:49:24 GMT

me too!!

Re: Spotify constantly crashes on my MAC

jclem — Fri, 16 Mar 2012 16:33:10 GMT

Spotify team- can we get some eyes on this?? Paying for a service that works 0% of the time.

Re: Spotify constantly crashes on my MAC

daughterphoenix — Sat, 17 Mar 2012 05:14:45 GMT

This happened to me to, for the first couple of weeks. I was finally able to use it after reinstalling some magical number of times, the final time with the Wifi turned off. I can't explain why it worked, all I can say is a loud and resounding "WHAT THE **bleep**." I'm paying for Premium. Give me my effing music!

Re: Spotify constantly crashes on my MAC

americanairline — Sun, 18 Mar 2012 17:53:49 GMT

Same problem for me.

Could you please give us a solution, with Wi-Fi connection please ?

Thanks in advance.

Cheers !

Re: Spotify constantly crashes on my MAC

sannanator — Mon, 19 Mar 2012 09:26:08 GMT

Same problem here, I've had the same issue since a couple of months back now. The app crashes as soon I try to launch it. Works fine if I install an older version, but when I try to log in it auto updates to the current version and then it stops working again... Running Snow leopard OSX 10.6.8.

I've been in touch with Spotify support about this, their suggestion is to safe boot, and then do a disc check and a disc repair which seems ridiculous since everything else works fine - the problem I have is with the current version of Spotify. I'm also a premium user and have only been able to use Spotify on my iPhone for the past few months....

Re: Spotify constantly crashes on my MAC

Zana711 — Thu, 22 Mar 2012 15:43:45 GMT

Same problem here, doesn't seem to be a workable solution on the support forum. Has done a number of clean installs (deleting the library files manually). Why is Spotify not responding.... are folks here sending those crash reports??

Mac OS 10.7.3

Macbook Pro

Latest version of Spotify (can't even note the version because it crashes on opening!!!)

Re: Spotify constantly crashes on my MAC

das — Thu, 22 Mar 2012 18:35:12 GMT

How do i safe boot, disc check and disc repair?

Re: Spotify constantly crashes on my MAC

sannanator — Wed, 23 May 2012 16:53:59 GMT

Still doesn't work for me... Really getting fed up with this

Re: Spotify constantly crashes on my MAC

onhawaiiantime — Sat, 26 May 2012 12:54:43 GMT

The listed solution is not a solution. Keep reinstalling until it works? Not even a reasonable response. There are obviously multiple people with the same problem. Spotify please get this fixed!

Re: Spotify constantly crashes on my MAC

user-removed — Sat, 26 May 2012 12:57:16 GMT

Removed those "solutions".

Re: Spotify constantly crashes on my MAC

jonlambert — Thu, 31 May 2012 11:09:04 GMT

Any updates on this? Still having the same issue!

Re: Spotify constantly crashes on my MAC

onemancrusade — Thu, 31 May 2012 21:46:48 GMT

Having exactly the same problem. The support team are offering me solutions like checking firewall etc but nothing so far. I will certainly be bidding farewell to Spotify if this isn't addressed. It also keeps asking me to reset my keychain.

Re: Spotify constantly crashes on my MAC

Astano — Fri, 01 Jun 2012 11:04:36 GMT

Having the same problem here. Have tried all suggested solutions, nothing works. Will be cancelling my subscription if there is no solution forthcoming.

Re: Spotify constantly crashes on my MAC

jonasle — Sun, 03 Jun 2012 17:33:58 GMT

I also have the same problem, this seems like a reason for me to switch back to another music player. The ability to play music consistently is more important to me than access to the spotify library...

Re: Spotify constantly crashes on my MAC

ash88 — Sun, 03 Jun 2012 19:05:44 GMT

the same thing is happening to me...it's been all of a sudden too...spotify, can you help please!

Re: Spotify constantly crashes on my MAC

jesseperez — Tue, 05 Jun 2012 02:28:10 GMT

Same thing happens to me too! I absolutely LOVE spotify since it has come to Australia, but I have to do a hard reset every time it crashes. This is not good for my Mac!

Re: Spotify constantly crashes on my MAC

MileHighFish — Tue, 05 Jun 2012 14:32:02 GMT

Same here. Running OS X 10.5.8 Dual-Core Intel... My crahes are typically if I select anything other than playlists I have created. Just had back to back crashes trying to select a recommended album and a new release on the homepage when launched..... Ugh...

Love Spotify but doesn't seem like there is much in terms of Mac support....

Re: Spotify constantly crashes on my MAC

wanderingqa — Thu, 28 Jun 2012 17:40:51 GMT

Thought it was me. Have not opened Spotify for some while and not since I upgraded to 10.7.4 I click on the app short cut, it logs me in, then NOTHING. Looks like this is a general fault with Spotify listeners using Macs so why have the support team not done anything? I get fed up with Mac users being left in the dark all the time. just because it is a far superior operating system....