topic Re: Crashing on startup/search issues in Desktop (Mac)

Crashing on startup/search issues

Adam — Thu, 04 Jul 2013 13:29:16 GMT

Hi all,

A number of users are experiencing some Spotify issues at the moment - crashing on startup, search not working, etc.

Could you help us out by posting the following info:

-- Operating system(s) affected

-- Version of Spotify

-- Country

Thanks everyone. The more accurate info we can collect the faster we can get this fixed.

Re: Crashing on startup/search issues

dmorales4 — Thu, 04 Jul 2013 13:31:28 GMT

Windows 7 no idea what version, i just redownloaded this morning, im in the US

Re: Crashing on startup/search issues

martinmw89 — Thu, 04 Jul 2013 13:37:14 GMT

-- Operating system(s) affected: Windows 7 64 bit

-- Version of Spotify: 0.9.1.53.g876fa9df

-- Country: USA

Edit: At the moment at least it's working again. Perhaps ungracefully quiting without any sort of error message isn't the best way to handle whatever this error was in the future?

Re: Crashing on startup/search issues

Liam — Thu, 04 Jul 2013 13:31:38 GMT

I've noticed several threads about this on the community! Can't test though, as I'm at school...

Re: Crashing on startup/search issues

tkg — Thu, 04 Jul 2013 13:39:33 GMT

I am experiencing this on windows 7, Latest version (just reinstalled the program), USA

Edit: Works fine on iPhone 5 running iOS 7 Beta 2

Edit 2: Was able to start it again... let's hope it keeps working!!! Thanks for the fast response guys!!

Thanks!

Re: Crashing on startup/search issues

Darkmatt — Thu, 04 Jul 2013 13:32:20 GMT

- Windows 7

- newest version

- US

Re: Crashing on startup/search issues

piscotikus — Thu, 04 Jul 2013 13:32:28 GMT

OS X 10.8.4

Spotify as downloaded 7/4/2013 (won't stay open to find version #, but I reinstalled it this mornong.

Crashes and closes upon opening.

Re: Crashing on startup/search issues

OtisBlue03 — Thu, 04 Jul 2013 13:32:28 GMT

Mac OS 10.8.4

USA

Crashing on startup

Re: Crashing on startup/search issues

Mythus — Thu, 04 Jul 2013 13:32:35 GMT

Windows 7

0.9.1.53

iOS 5

.7.1

Re: Crashing on startup/search issues

Liam — Thu, 04 Jul 2013 13:32:44 GMT

@dmorales4 wrote:

Windows 7 no idea what version, i just redownloaded this morning, im in the US

If you can get it open, go to About->Spotify and click the number to copy it 🙂

Liam

Re: Crashing on startup/search issues

OtisBlue03 — Thu, 04 Jul 2013 13:33:12 GMT

Same issue, same system.

Re: Crashing on startup/search issues

percipient — Thu, 04 Jul 2013 13:33:18 GMT

country USA

versions: latest on both windows 7 64 bit and mac 10.8.3

unfortunately i can't even see which version i have b/c it closes too fast for me to check!

please have a fix soon!

Re: Crashing on startup/search issues

chloemn609 — Thu, 04 Jul 2013 13:33:18 GMT

-- Operating system(s) affected: Mac and iPhone

-- Version of Spotify: Latest

-- Country: US

Re: Crashing on startup/search issues

YelloSub — Thu, 04 Jul 2013 13:33:42 GMT

Crash upon opening.

Windows 7 SP1

Re: Crashing on startup/search issues

rawbee — Thu, 04 Jul 2013 13:34:12 GMT

OS:

Mac OS X 10.8.2

Spotify version:

0.9.1.53.g876fa9df

Country

U.S.A.

Re: Crashing on startup/search issues

mistajbrown — Thu, 04 Jul 2013 13:36:47 GMT

Mac OSX 10.8.4
Version 0.9.1.53.g876fa9df

USA

Re: Crashing on startup/search issues

dmorales4 — Thu, 04 Jul 2013 13:34:48 GMT

0.9.1.53.g876fa9df..

Re: Crashing on startup/search issues

Fletch82 — Thu, 04 Jul 2013 13:34:48 GMT

OSX 10.7.5

Spotify 0.9.1.53.g876fa9df

USA

Re: Crashing on startup/search issues

pardalote — Thu, 04 Jul 2013 13:34:57 GMT

Initially search issues and not displaying Overview/Bio info for artsist.

Restarted, now crashing on startup

Windows 7

Version 9.1.53 (g876fa9df)

Australia

Re: Crashing on startup/search issues

drh — Thu, 04 Jul 2013 13:35:11 GMT

Mac OS X 10.8.4.

Spotify Version 0.9.1.53

United States

As of just this minute, the issue seems to be temporarily resolved.