topic Re: Spotify keeps crashing and will not load on mac in Desktop (Mac)

Spotify keeps crashing and will not load on mac

belgiumwaffles — Tue, 15 Apr 2014 12:23:36 GMT

My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it.

Have tried re-installing the software but it still will not load at all.

Have attached a screenshot. It basically just stops at this progress with will not load at all.

Please help!

Re: Spotify keeps crashing and will not load on mac

Joe — Tue, 15 Apr 2014 12:48:17 GMT

Hi, what OSX version are you using?

Re: Spotify keeps crashing and will not load on mac

outerwhitespace — Tue, 15 Apr 2014 18:31:07 GMT

I am having this same exact issue. I am on OS X 10.9.2. Can't get it to start. Just crashes.

Since the update I have used Spotify 2 or 3 times without a problem, but now, even after reinstalling, it's not working 😞

Re: Spotify keeps crashing and will not load on mac

exuberantscare — Tue, 15 Apr 2014 18:44:09 GMT

Same here. 10.9.2 on a 15" rMBP. Just started today.

Tried reinstalling (without first deleting) and that didn't help.

Re: Spotify keeps crashing and will not load on mac

Joe — Tue, 15 Apr 2014 20:03:24 GMT

Hi. Does this work?

Take your computer offline.
Start Spotify and select offline mode.
In preferences, got to Music Announcements and check "Hide on Discover Page".
Enable your internet connection and take Spotify off offline mode.

Re: Spotify keeps crashing and will not load on mac

belgiumwaffles — Wed, 16 Apr 2014 09:41:34 GMT

No... It freezes the moment I opened it so I can't do anything with it.

Re: Spotify keeps crashing and will not load on mac

Joe — Wed, 16 Apr 2014 09:50:12 GMT

Are you also on OSX 10.9.2 ?

@belgiumwaffles wrote:

No... It freezes the moment I opened it so I can't do anything with it.

Re: Spotify keeps crashing and will not load on mac

Pancake — Wed, 16 Apr 2014 10:58:44 GMT

Mine is doing exactly the same thing on 10.9.2. Will we just have to wait for an update?

Re: Spotify keeps crashing and will not load on mac

exuberantscare — Wed, 16 Apr 2014 12:38:40 GMT

This seems to work for me.

To others - make sure your machine is entirely offline, then start Spotify. For me, the crashing only happened when I had an internet connection (prior to following the steps to "Hide on Discover Page").

Re: Spotify keeps crashing and will not load on mac

redheadlez — Wed, 16 Apr 2014 19:03:42 GMT

I had to force quit a few times before I could get to the Spotify menu to take it offline. Once I did that I went to preferences and checked the box that read "Hide on Discover Page". Once I did that it works! Who needs the Discover Page anyway?!

Thanks for the help everyone!

Re: Spotify keeps crashing and will not load on mac

outerwhitespace — Thu, 17 Apr 2014 02:44:49 GMT

jwylot, I got this to work after a few tries. Thanks!!

Re: Spotify keeps crashing and will not load on mac

saralourenco — Thu, 17 Apr 2014 12:54:42 GMT

that worked i got it to respond which is wasnt doing before! but now when i go to play a song it freezes again!! and doesnt do anything totally unresponsive! to get it to respond i have to follow the steps you gave ! but the same thing happens again?? this is so annoying ! it only works if it on offline mode, the second it connects to internet it freezes. what can i do??

Re: Spotify keeps crashing and will not load on mac

Peter__ — Fri, 18 Apr 2014 19:06:11 GMT

Can you try the steps here?
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotify-Crashing-on-Startup-OSX-Mavericks/m-p/706255/highlight/true#M76478