topic Re: Pause button not working/log in and have to choose between ubuntu or my iphone in Desktop (Mac)

Pause button not working/log in and have to choose between ubuntu or my iphone

polidino — Fri, 12 Oct 2018 19:52:20 GMT

Premium account

Country Germany

Device

(iPhone 5s and MacBook Air (13-inch, Mid 2013))

Operating System OS Yosemite 10.10.5

when i log in to spotify from my macbook air and from my iphone 5s, it gives me two options :

Listening on ubuntu or listen on this iphone (same for macbook)

I choose to listen to my iphone or macbook when i log in from my macbook and then if i want to pause a song, the pause button works for a few seconds and then automatically switches to play mode again. This is so annoying! Any ideas what might be wrong?

Re: Pause button not working/log in and have to choose between ubuntu or my iphone

Loxer — Sat, 13 Oct 2018 14:28:18 GMT

Hey @polidino, welcome to the Community.

Hope you're doing great!

Could you try and perform a password reset?

I'd also you to log out everywhere and remove offline devices from your Spotify account page

Hope it helps 🙂

Re: Pause button not working/log in and have to choose between ubuntu or my iphone

polidino — Mon, 15 Oct 2018 18:49:33 GMT

I reset my password and removed offline devices but the issue keeps going :
(
When i log in, it is automatically connected to a device which is called
Ubuntu and each time i need to choose to be connected either to my
computer. Same when i log in from my iphone. Is it possible that my account
has been hacked?

Re: Pause button not working/log in and have to choose between ubuntu or my iphone

polidino — Thu, 18 Oct 2018 09:36:26 GMT

It worked! Thanks a lot!