topic Stations Disappeared in Desktop (Mac)

Stations Disappeared

mjaeky — Tue, 13 Nov 2018 14:15:55 GMT

Plan

Premium

Country

United States

Device

iPhone X and iMac

Operating System

macOS High Sierra 10.13.6

My Question or Issue

Today, I noticed that none of my stations are being displayed either on my desktop, iPhone X, and web player. On the desktop and iPhone X app, I get the message "Your Stations Will Appear Here". On the web app, there is no "Stations" option.

I contacted Spotify chat and they suggested I reinstall Spotify on my desktop. I tried that, after deleting the appropriate cache and library folders, and the stations are not reappearing.

Re: Stations Disappeared

Peter — Sat, 17 Nov 2018 09:48:11 GMT

Hey @mjaeky.

Thanks for reaching out to us about this. We'll be glad to help 🙂

Have you tried logging out and logging back in on all devices?

In any case, could you send us a screenshot of what you are seeing when you click on the Radio tab from the app?

Looking forward to hearing back from you!

Re: Stations Disappeared

mjaeky — Sat, 17 Nov 2018 16:36:48 GMT

I chatted with Spotify Support. They told me that there was a redesign of
the app and that things were changed. While I'm not happy with the new
layout, at least it was an answer.