topic Spotify charged twice in March in Desktop (Mac)

Spotify charged twice in March

user-removed — Mon, 08 Apr 2019 22:18:13 GMT

I just discovered that Spotify charged me twice in March...

Once on 1st and then on 28th when I usually get charged.

How could I get my money back from this extra payment or what should I do?

Re: Spotify charged twice in March

Nico — Tue, 09 Apr 2019 08:28:50 GMT

Hey @user-removed! Welcome to the Spotify Community. ^^

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps! ^^

Peace

Re: Spotify charged twice in March

user-removed — Tue, 09 Apr 2019 20:18:16 GMT

It doesn't help 😕

How can I get my money back from 1st of March payment?

I only have one Spotify account and I don't have any new subscription emails on any of my email accounts.

It hasn't happened on any of the other months, just in March...

Re: Spotify charged twice in March

Guido — Wed, 10 Apr 2019 14:20:11 GMT

Hey @user-removed.

Thanks for getting back to us!

Do you think you've been actually double charged? Or have you simply been charged twice within one month. Not all payments occur on exactly the same day so technically it could be possible to get charged on the first day of the month and then on the last day of the same month. This means however, that the month before or after the month you've been 'double' charged, won't have a charge.

You can see a list of your receipts here. Perhaps that will make it easier to research.

Let us know if you have further questions.

Have a nice day.

Re: Spotify charged twice in March

user-removed — Thu, 11 Apr 2019 16:51:03 GMT

Now when I look at my receipts, the payment that has gone through on 1st of March is actually February's payment, because I don't have any receipts from February. I'm so sorry!