topic Re: Find Friends feature not working in Desktop (Mac)

Find Friends feature not working

mikedebowski — Fri, 11 Oct 2019 14:17:05 GMT

Hi, for several months now, every time I go to click on the "Find Friends" button, this error message (attached below) pops up. I have added friends in the past and want to add more. Why isn't it letting me?

Re: Find Friends feature not working

NatesterCrypto — Sat, 12 Oct 2019 01:16:37 GMT

Have been having the same issue the past few days. The exact same message. Have never had this happen since 2012 when I joined, but I litterally just solved it for myself right now. I updated the app on my phone and now my friends list is apprearing across all devices. I have updates set to not automatic, so I thought id see as a last resort, and for some reason thats what did it. But if that doesnt do it for you there are a couple more possibilities.

1. Your app entry on facebook has expired. All you need to do is go to this link and see if Spotify is one of the expired ones and select Renew Access.

https://www.facebook.com/settings?tab=applications&section=inactive

2. Or as a last resort go to this page to see if your Fcaebook Processing data option is enabled.

https://www.spotify.com/account/privacy/

I interested in seeing which of these worked for you. Good Luck!

Re: Find Friends feature not working

mikedebowski — Mon, 14 Oct 2019 12:37:33 GMT

Ahh, thank you! It was expired on facebook, so updating that worked.

Re: Find Friends feature not working

NatesterCrypto — Tue, 15 Oct 2019 18:00:03 GMT

@mikedebowski wrote:
Ahh, thank you! It was expired on facebook, so updating that worked.

Awesome! So glad I could help! 😁

Re: Find Friends feature not working

xurumanga — Thu, 28 May 2020 23:20:16 GMT

My facebook authorization was expired 🙂 thanks! Would have never figured it out...

Re: Find Friends feature not working

Katerina — Thu, 04 Jun 2020 08:22:45 GMT

Hey there folks,

Glad to hear @NatesterCrypto's steps did the trick!

If you'd like more info about this, we'd also recommend checking out this Spotify Answer.

Don't hesitate to give us a shout if there's anything we can help with!

Have a lovely day 🙂