topic Re: Can't find cache folder in Desktop (Mac)

Can't find cache folder

Nstretch7 — Tue, 19 Nov 2019 15:12:11 GMT

Plan: Premium (Canada)

Device: iMac (OS Mojave)

My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that it tells me to clear either does not exist, or is not where I've been told to look for it.

I tried reinstalling the spotify app, however, without being able to clear the cache folder, it was not a clean reinstall, and the app is just as slow as before.

Please let me know if you know of a solution to this issue. Thank you very much.

[https://alexlitel.tumblr.com/post/53154780770/what-to-do-if-spotify-is-running-slow-on-your]

Re: Can't find cache folder

Emilia_8 — Tue, 19 Nov 2019 19:35:09 GMT

Hi @Nstretch7,

If you want to preform clean reinstall of your Spotify app you should be able to find all the information needed in this Article.

Have a nice day!

Re: Can't find cache folder

Nstretch7 — Tue, 19 Nov 2019 20:02:52 GMT

Hi Emilia,

Thanks so much for your help. The step that I was missing was holding the Option key to reveal the Library folder in the Go drop menu.

Thanks again.

Re: Can't find cache folder

Emilia_8 — Tue, 19 Nov 2019 20:42:16 GMT

Hi @Nstretch7,

No problem, I'm glad everything worked out for you!

Thank you for accepting my answer as a solution.

If you need anything else, feel free to ask.