topic [MacOS] Skip track button not working in Desktop (Mac)

[MacOS] Skip track button not working

lupek10 — Thu, 09 Jul 2020 10:03:46 GMT

Device

Macbook Pro 13" 2016

Operating System

MacOS Catalina 10.15.5

The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

Re: [MacOS] Skip track button not working

Joel-M — Fri, 10 Jul 2020 15:59:37 GMT

Hi there. Thank you for reaching out to the Community. To answer your question, did you try to restart your computer? Sometimes it's a bug in the operating system or just the desktop app. Hope this helps.

Re: [MacOS] Skip track button not working

lupek10 — Mon, 13 Jul 2020 13:57:03 GMT

Yes, of course I tried restarting the computer. Didn't help.

Re: [MacOS] Skip track button not working

Joel-M — Mon, 13 Jul 2020 14:15:27 GMT

Hi There. Try several more of these steps below. If one doesn't work please go onto the next one, until you find one that has fixed your problem:

Step 1: Update the Spotify App to the latest version both of your devices
Step 2: Log out and log back into your Spotify Account
Step 3: Uninstall and Reinstall Spotify (Multiple Times)
Step 4: Restart your iMac Several of Times
Step 5: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/
Step 6: If none of the steps above work here is one last thing you can try and the link is below

https://www.spotify.com/about-us/contact/?_ga=2.42205862.246974634.1565949570-2085700887.1565949570

The link redirects to the About Page > Option 3 - Offers the Contact Form and Option 4 - Points folks to @SpotifyCares on Twitter who are happy to help you with your issues.

If any of these steps worked for you please feel free to let me know! I am always happy to help anyone with Spotify Issues.

Re: [MacOS] Skip track button not working

Joel-M — Mon, 13 Jul 2020 14:29:43 GMT

The last thing you can try is to Clean Reinstall. Link is below:

https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485

It might be more effective than just uninstalling and reinstalling the Spotify App, and give it a try. Hope this helps.

Re: [MacOS] Skip track button not working

Joel-M — Fri, 25 Sep 2020 22:03:26 GMT

Hey @lupek10,

Can you let me know if this is solved for you, or do you need more help? It would be great. Thank you.