topic Re: How can I configure my headphones to seek forward instead of playing next song in Desktop (Mac)

How can I configure my headphones to seek forward instead of playing next song?

vojdan — Thu, 05 Nov 2020 00:58:03 GMT

Plan

Premium

Device

iPhone X + MacOS

Samsung level over & Cardo Packtalk

My Question or Issue

I used to be able to seek forward or back 15 seconds when playing a podcast, but now I can only play next or start from beginning. When playing music it would play next song and that's fine, but with long podcasts (1-2 hours) it should seek by default. I haven't changed any configuration from before.

This happens on both iPhone and Mac, with two different headsets. It almost makes the podcasts unusable to me as I want to skip parts. Is this something I can configure?

Re: How can I configure my headphones to seek forward instead of playing next song?

Jeremy — Tue, 10 Nov 2020 10:51:19 GMT

Hey there @vojdan,

Thank you for your post here in the Community

It's not configurable. Some headphone modes have different shortcuts programmed into their remotes. For example, different actions can be executed by two quick consecutive clocks on the buttons, but this varies by headphone model.

If you have any questions we're always one reply away.

Cheers!

Re: How can I configure my headphones to seek forward instead of playing next song

vojdan — Tue, 10 Nov 2020 11:27:09 GMT

But why did it work previously then? Has spotify changed the code in a
release?

Re: How can I configure my headphones to seek forward instead of playing next song

Jeremy — Tue, 10 Nov 2020 13:04:40 GMT

Hey again @vojdan,

Thank you for your reply.

Unfortunately we're not able to answer this question, as we do not receive information on all the code changes that are being done, but we can confirm that the default action for listening to podcasts on mobile is still a 15sec. skip or rewind.

We also did a test with several headphone models and can confirm that all of them skipped or rewind 15 seconds, instead of playing the next episode.

This leads us to think that your specific pair of headphones sends a direct "next" request to the app instead of using the default action assigned in the interface.

Cheers!

Re: How can I configure my headphones to seek forward instead of playing next song

vojdan — Tue, 10 Nov 2020 20:21:09 GMT

Thank you.