https://community.spotify.com/t5/Desktop-Mac/Joe-Rogan-Podcast-Constantly-Freezes/m-p/5192338#M545313 <P>Hi there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/24277581">@SNERP</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out and welcome to the Community.</P> <P>&nbsp;</P> <P>We're sorry to hear that you're still experiencing this issue. We understand that you already tried reinstalling the app, but just to confirm, did you make sure to follow the specific steps in <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">this guide</A>? This is for a clean reinstall, which&nbsp;can be helpful to get rid of any cached files that might be causing trouble.</P> <P>&nbsp;</P> <P>If that doesn't do the trick, could you try using a different connection, like a mobile hotspot from your phone? Is there any difference?</P> <P>&nbsp;</P> <P>We'd also like to know if the same happens when logging in to a different account, like a friend's or relative's, and on a different device or the <A href="https://open.spotify.com/" target="_blank">web player</A>.</P> <P>&nbsp;</P> <P>Keep us posted. We'll be on the lookout.</P> Wed, 21 Apr 2021 22:31:53 GMT CarlosE 2021-04-21T22:31:53Z