https://community.spotify.com/t5/Desktop-Mac/Music-won-t-play-after-resuming-from-sleep-mode/m-p/5376488#M548487 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/731607">@vinimsoliveira</a>,</P> <P>&nbsp;</P> <P>Thank you for reaching out to the Community and welcome.&nbsp;</P> <P><BR />We understand where you're coming from. However, just to make sure - did you use&nbsp;<A href="https://community.spotify.com/t5/FAQs/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">these steps</A> for a clean reinstall as suggested before? They are more thorough than a regular install and you can make sure the cache is not causing this issue.</P> <P>&nbsp;</P> <P>If so and the issue persists, would you mind letting us know the troubleshooting steps you've tried so far? This is to avoid suggesting steps that you may have done before.</P> <P><BR />Lastly, to have a better look at the issue, could you include the model and OS version of your Mac, along with the<A href="https://community.spotify.com/t5/FAQs/How-can-I-check-which-version-of-the-app-I-m-running/ta-p/4979337" target="_blank"> Spotify version</A> you're currently running?</P> <P>&nbsp;</P> <P>We'll be waiting for your response.</P> Sun, 01 May 2022 19:47:28 GMT OscarDC 2022-05-01T19:47:28Z