topic Re: Crackling/Clipping Noise on Macbook in Desktop (Mac)

Crackling/Clipping Noise on Macbook

MA225 — Wed, 12 Aug 2020 21:10:42 GMT

Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today.

Please help!

Macbook running macOS Catalina v10.15.6

Retina, 12 inch, 2017.

Re: Crackling/Clipping Noise on Macbook

Billy-J — Wed, 12 Aug 2020 22:50:54 GMT

Hey @MA225, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know if this happens when you listen to other content on the Mac, such as a YouTube video or any sound in general. You can also attach a recording of the sound you’re experiencing and I’ll take a closer look for you.

Let me know how this goes!

Re: Crackling/Clipping Noise on Macbook

Raving_Panda — Tue, 15 Dec 2020 19:03:19 GMT

I'm having this kind of issue as well. Music changes pitch / playback speed (it's audible) before it crackles and then proceeds to sound normal for a while. Happens maybe around once in an hour. Audio from other sources at the same time aren't affected. This is also on the latest version of Catalina.

I think the issue was not happening on another Mac running older Mojave.

Re: Crackling/Clipping Noise on Macbook

rossjha — Fri, 25 Jun 2021 08:21:49 GMT

I have the same problem. I followed these steps and the problem persists.

Re: Crackling/Clipping Noise on Macbook

Ivan — Fri, 25 Jun 2021 08:57:13 GMT

Hey @rossjha,

Thanks for posting - we’re here to help!

If you see no difference after running a clean reinstall of the app, you might need to check the hosts file on your device for entries that need to be deleted. Follow the steps described here on how you can do that.

In case the issue persists, try connecting to a different network to check if you notice a difference. If it works with another connection, it’d be a good idea troubleshooting further the original one (for example, by restarting your router).

Hope this helps. Keep us in the loop here.

Crackling Sound Mac OS Monterey Desktop App

singervienna — Thu, 04 Nov 2021 22:35:31 GMT

Plan

Premium

Country

Austria

Device

Macbook M1 Pro 16.2"

Operating System

iOS 12.0.1 (Monterey)

My Question or Issue

Scince I have updated to my new Macbook M1 Pro Spotify Playback crackles badly when I set my aggregate device as an output (RME Fireface 800 with Universal Audio Apollo twin). As soon as I set output to any single device everything works just fine. So I guess there must have been some change in the core audio or core2audio that apple has made causing this? It sounds like a buffering issue. No setting I have tried like increasing or decreasing the buffer size or changing the which device provides the word-clock master has made a difference. I have the same issue when I use the brave browser. If I use safari everything sounds clear and well. So there must be a similar issue with how the brave browser handles audio and how the Spotify app does. Please look into this and get in tough with apple. What have they changed/implemented that you guys do not know or have not integrated?

I hope you can solve this : )

cheers, Stefan

Re: Crackling/Clipping Noise on Macbook

Amelia18 — Fri, 03 Dec 2021 09:53:07 GMT

Clean reinstall didn't work for me either but this did: Quit Spotify and go to Finder > Utilities and open Audio MIDI Setup. Select Output and set the Format to 44.100 Hz.

Re: Crackling Sound Mac OS Monterey Desktop App

antonyfewster — Sun, 16 Jan 2022 02:27:39 GMT

Same here - https://developer.apple.com/forums/thread/697917

Re: Crackling Sound Mac OS Monterey Desktop App

maxikq — Wed, 19 Jan 2022 11:51:05 GMT

I've got the same problem. Crackling is really bad...

Re: Crackling Sound Mac OS Monterey Desktop App

12173801324 — Mon, 21 Feb 2022 16:36:19 GMT

Same problem here, it's really disappointing since it seems to be apple's fault ever since the monterey update.

I have updated to the latest version 12.2.1, and the issue is still unresolved. Is there a way to pressure apple to solve it or should spotify do something about the changes produced by the monterey update?

Re: Crackling Sound Mac OS Monterey Desktop App

austinbrady — Fri, 11 Mar 2022 22:34:37 GMT

Same issue. Apple has no means to fix this as it seems. I contacted them about it, had me to the whole run around of resetting NVRAM and diagnostics test then disconnected the chat. This needs to be solved as it is a very big issue for anyone trying to use multiple interfaces on the M1.

Re: Crackling Sound Mac OS Monterey Desktop App

acdcwillie — Tue, 15 Mar 2022 20:53:36 GMT

I get the crackling sound with no interface at all, every time I use Spotify desktop app. I am currently running latest Mac OS Version Monterey (12.3). It works just fine when I use the web player on Safari.

Re: Crackling/Clipping Noise on Macbook

timuric — Fri, 01 Apr 2022 08:13:04 GMT

Tried clean reinstall (even though it is a new macbook and install was fresh in the first place) the issue still persist

Re: Crackling/Clipping Noise on Macbook

timuric — Fri, 01 Apr 2022 08:16:32 GMT

Only cracks when output is set to speakers (speakers are working fine with all other sound sources) works fine in headphones

Re: Crackling/Clipping Noise on Macbook

Julian — Sat, 02 Apr 2022 16:15:56 GMT

Hi everybody,

Thanks for posting on the Community.

In this case, could you check is there's any OS update available for your device? If so, we recommend that you install it and restart before launching Spotify again.

Keep us posted.

Re: Crackling/Clipping Noise on Macbook

timuric — Tue, 05 Apr 2022 18:07:03 GMT

there is no software update available neither for mac os or spotify

Re: Crackling/Clipping Noise on Macbook

paulinapro — Wed, 06 Apr 2022 16:20:52 GMT

Hi! I've got the same issue. Mac Pro with M1 processor, the newest version of OS (Monterey 12.3). The issue has occurred for a few weeks now and only when audio is playing from built-in speakers. I've tried reinstalling Spotify, connecting to different networks, changing settings and audio quality, but the problem persists.

Re: Crackling/Clipping Noise on Macbook

Drunlade — Thu, 07 Apr 2022 07:59:18 GMT

I'm having the same issue. I'm running an M1 Pro / MacOS 12.3.

* There are no OS updates

* There are no application updates

* The issues happens at least a few times for every single track I play, a small cackle/pop

* The issue happens no matter the volume level used

* The issue only happens when using Spotify, no other audio-playback causes this issue

Re: Crackling/Clipping Noise on Macbook

Drunlade — Thu, 07 Apr 2022 08:11:50 GMT

I'd like to revise my reply above. I jumped the gun rather embarrassingly.

It turns out that the Spotify Web Player suffers the same issue, as does YouTube music, so it's not limited to the Spotify application. This suggests it's an OS or Hardware issue, and an issue related to streaming perhaps.

Re: Crackling Sound Mac OS Monterey Desktop App

sivymy — Sat, 09 Apr 2022 14:27:42 GMT

I have the same issue. But there's no issue if I use the web version on Chrome. So I think it must be something wrong with the app