topic Re: newly added songs can't be played in Desktop (Mac)

newly added songs can't be played

tanhutthien2011 — Tue, 30 Jan 2024 11:49:05 GMT

Plan

Premium

Country

Canada

Device

MacBook Pro 2021

Operating System

Sonoma 14.3

My Question or Issue

I couldn't play newly added songs in "Liked Songs", and the message "Spotify can't play this right now. If you have the file on your computer you can import it." kept appearing. Songs I added before could be played though. The problem started today. I tried a few things from what I read online but nothing worked, from reinstalling Spotify for Mac to updating the software.

Re: newly added songs can't be played

Ivelina — Wed, 31 Jan 2024 12:52:23 GMT

Hey @tanhutthien2011,

Welcome to the Community!

To investigate further, could you let us know if the same thing happens in the web player? Have you also tried with a relative's or a friend's account on your device to see if that'll make any difference?

Does the issue only happen with the Liked Songs playlist or other playlists as well? Have you enabled the Shuffle-function?

We also recommend giving Spotify a clean reinstall (including clearing the cache) as it's different than a basic one and for that, you can follow the steps here.

We'll be on the lookout 🙂

Re: newly added songs can't be played

tanhutthien2011 — Wed, 07 Feb 2024 00:05:11 GMT

The issue became something else a bit different, but it's also resolved now.

Re: newly added songs can't be played

Ivelina — Wed, 07 Feb 2024 12:39:57 GMT

Thanks for the update @tanhutthien2011!

Happy to hear that the issue with the playback is resolved 🙂

Should the app start misbehaving again or if there's something else you need help with, the Community's here for you.

Have a good one!

Re: newly added songs can't be played

MooshiMochi — Sun, 06 Apr 2025 10:02:47 GMT

For those wondering, for me the issue was smart shuffle.

Turn off smart shuffle and try to see if it works.

Re: newly added songs can't be played

nuszki — Wed, 30 Jul 2025 08:35:17 GMT

Worked for me. Thanks!