different country problem without premium

Wed, 04 Sep 2024 18:45:51 GMT

i have recently moved to a different country and now i can't play spotify normally since the music stops or it doesn't play at all. i can not use VPN and I'm not sure on what to do. someone please help!!

Re: different country problem without premium

osornios — Thu, 05 Sep 2024 02:42:42 GMT

Hey

Most of those problems come from a difference between the country shown through your IP address, and the one in your profile.

First, check your IP address here.

After that, compare it to the country shown in your profile.

If you opened your account with Facebook, your country is tied to the country shown in your Facebook account, so you may need to change it there.

Also, your payment method (if you used one for Premium) must match your country too, so you may need to delete it to update countries.

Change your country setting in your profile page so it matches what your IP address shows.

Hope it helps. 🙂

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different country problem without premium

Re: different country problem without premium