Spotify App on my mac, doesn't work after I went to Europe.

Sun, 08 Sep 2024 12:02:31 GMT

I have. bought spotify student premium account but in the application on my mac doesn't let me in.

Re: Spotify App on my mac, doesn't work after I went to Europe.

Vasil — Fri, 13 Sep 2024 15:45:09 GMT

Hey there,

Thanks for reaching out!

Could you tell us more about your issue? What errors do you get when you attempt to log in and does the Premium Student login work on any other device?
If it does but you're getting an error when logging in on the desktop app, try these steps:

Make sure the credentials you're using are for the Premium account and not a free one; Spotify free will only work for a limited time abroad, so if you're accidentally trying to log into a secondary account that is on the free tier, it will not work until you change its country settings.
If the Premium credentials work for the Web Player and a mobile app, but not for the desktop app, we can also try some troubleshooting as well:
- See if removing the cached data would make a difference;
- In case the issue remains, you can also clear the hosts file as shown here;
- If this doesn't help either, you can try going for a complete clean reinstall of the app.

Keep us posted on how things go!

topic Re: Spotify App on my mac, doesn't work after I went to Europe. in Desktop (Mac)

Spotify App on my mac, doesn't work after I went to Europe.

Re: Spotify App on my mac, doesn't work after I went to Europe.