topic Re: Spotify Sound Quality lowers while on Discord in Desktop (Mac)

Spotify Sound Quality lowers while on Discord

reallyshort — Sat, 18 Jan 2020 21:27:36 GMT

Plan

Premium

Country

United Kingdom

Device

Macbook Pro 13" Early 2015

Operating System

macOS Catalina 10.15.2

My Question or Issue

Whenever I'm in a discord call, the sound quality from Spotify is dreadful. My headphones are Sony WH-H900N and connected through bluetooth. I saw that switching that my input source to the internal mic might solve the issue but it hasn't.

Re: Spotify Sound Quality lowers while on Discord

ManuMateos — Tue, 21 Jan 2020 09:10:32 GMT

When you're using a VoIP call, usually your operating system switches the Bluetooth codec to a suitable one for bidirectional audio called SBC. It's not a Spotify problem.

You can check this pressing Option while checking the Bluetooth menu option, then selecting the device, then checking the codec.

To fix this and force the use of AAC or aptX: https://9to5mac.com/2018/08/31/mac-how-to-force-aptx-aac-on-your-supported-bluetooth-headphones/

Re: Spotify Sound Quality lowers while on Discord

NikolajWill — Fri, 16 Oct 2020 18:40:35 GMT

I had that problem for years and found that the easy solution is to switch your mic so that you use the one that's built into the computer. System settings > Sound > Input and click on the one that's named build-in microphone.

Re: Spotify Sound Quality lowers while on Discord

vitoriamsg — Thu, 09 Dec 2021 14:26:22 GMT

Thank you soo much for this!! I was almost giving up on using spotify and Discord at the same time haha. You saved my studying sessions!!

Re: Spotify Sound Quality lowers while on Discord

rmsa7 — Tue, 24 Jan 2023 01:20:37 GMT

youre the best

Re: Spotify Sound Quality lowers while on Discord

emveee1 — Sun, 04 Jun 2023 14:56:55 GMT

hi! I have the same issue, but I'm on Windows. does anyone have an idea how to fix it there? I haven't found anything online except for this thread 😕

Re: Spotify Sound Quality lowers while on Discord

blake226 — Fri, 12 Apr 2024 04:38:02 GMT

this is how I do it. But, it forces you to mute your mic.

1. Go into the IOS settings app

2. Scroll down until you see Discord, click it. (It should be in a big list, past Music, Photos, and Camera).

3. Switch the “Microphone” setting off (it should be in the first few options).

Re: Spotify Sound Quality lowers while on Discord

hucidlo — Tue, 28 May 2024 17:13:25 GMT

i did it just now, its as simple as switching the input device on discord to your built in microphone or whatever microphone that isnt your headset but keep the output the same.

Re: Spotify Sound Quality lowers while on Discord

Foxy_Drakaina — Sun, 09 Jun 2024 10:19:55 GMT

But this dosn't solve the issue on android. And OP made that clear as well. Why is this marked as the solution. The quality of spotify is unacceptable when it's like this. I no longer pay for premium because i can literally not listen to spotify anymore on the go. And at home i just listen through add free services.

The only way to get me (And all the others who have issues with this) back on premium is to solve this issue once and for all and not screw customers over like this.

I think it's worth noting that after canceling my premium i tried to use spotify again while on discord and the issue is still there. BUT. Not when ads are played. So it's a setting in spotify and has nothing to do with bluetooth mic being active. Which btw. Also isn't an issue in quality on discord or other apps. Only spotify. So it's not bluetooth issue. It's a spotify app issue. And users can't do anything about it but keep yelling at customer support that this is an issue and hope that they actually do what they are paid to do instead of feeling important in doing nothing but telling people off and hunt down these loud requests to delete them and try and hush down the issue.

Re: Spotify Sound Quality lowers while on Discord

manelvassalo — Fri, 11 Oct 2024 23:22:23 GMT

Hello! I'm on windows 11 and also can't find a way to force this change. Did you ever figure out how to do it? My laptop is a Lenovo LOQ 15 and the bluetooth headphones are a Sony model. Thank you in advance!

Re: Spotify Sound Quality lowers while on Discord

Ankith — Tue, 19 Nov 2024 18:05:00 GMT

Thank you ily

Re: Spotify Sound Quality lowers while on Discord

RyanT17 — Fri, 27 Dec 2024 02:43:43 GMT

If you are having this issue you are using bluetooth headphones of some form. The audio input source is being enabled on those headphones and it's changing how your bluetooth sends and recieves audio. Open sound mixer settings > Input Devices > DISABLE Connected headphones having issue. You should now have headphones enabled only for output sound and this will fix the audio ducking you've encountered.

Re: Spotify Sound Quality lowers while on Discord

manelvassalo — Mon, 08 Dec 2025 13:39:18 GMT

I've since discovered a solution to my version of the problem - the sound becomes "muffled" when you're on Discord, as if you were underwater. It's not a problem with the connection and devices themselves, but with the way Windows automatically adapts the sound so as not to get confused with the call audio. To disable this, go to Settings> Bluetooth and devices > View more devices > scroll down to More device and printer settings. In the tab that will open, right-click your headphones and go to Properties > Services > uncheck Hands Free-Telephony.

Note: sometimes this might mess with the audio input/output of the Discord call you're on. I usually turn my headphones off and on and repeat the process to make it right.

Hope this helps you as much as it helped me 🙂