topic Re: Search bar doesnt work in my SPOTIFY app. But it works fine in my Website Browser link. in Desktop (Mac)

Main Search Bar Issue: Mac OS 10.15

plantbased369 — Sun, 22 Feb 2026 18:33:47 GMT

United Kingdom

Premium Plan

iOS10.15 MacBook Pro mid-2012

Spotify Ver 1.2.37.701 (Desktop Application)

My Question or Issue

Any time I type anything into the main search bar, I get the "Something went wrong. Try reloading the page." with the "RELOAD PAGE" button which goes back to the home page.

I can still stream music but I have no joy searching.

What I Have Tried

Clearing Cache
Deleting Finder Library Folders
Logging Out and In
Restarting MacBook
Reinstalling Spotify
I can't think of anything else I can do

Re: Main Search Bar Issue

Joan — Wed, 14 May 2025 09:15:57 GMT

Hi there folks,

Thanks for reaching out. We'll be glad to help you get the search working properly again.

@plantbased369 you mentioned in your post that your MacBook is using MacOS 10.15, is that correct? If so, then it appears it doesn't cover the minimum requirements for the Spotify app anymore, which would explain the issue. As you can see here, MacOS 11.0 or higher is required now. When your device doesn't cover the requirements, the app can still keep working for some time, but it's expected that various functions will stop working properly and eventually logging into the app won't work anymore. If possible, consider updating your MacBook to a version that covers the minimum requirements and everything should work once more.

@_aylensk_ can you let us know what device you're having issues on? Please tell us the exact device and OS version you're on so we can see if the case is the same for you. Check the aforementioned article to make sure you cover the minimum requirements.

Hope this clears things up.

Re: Main Search Bar Issue

plantbased369 — Wed, 14 May 2025 13:58:25 GMT

@Joan Is there anything Spotify can do to restore this version (OS10.15)? This problem only started a couple days ago. When I had a conversation with customer support, I was given a test account and the search worked on that, but not the two separate accounts I have and tried.

Edit:

I have just installed ver10.14 (1 version earlier) and the search works there. A temporary fix for anyone experiencing the same issue.

[MacOS] Something went wrong message appears

Leonken7709 — Thu, 15 May 2025 05:39:25 GMT

Plan

Free

Country

Indonesia

Device

MacBook Pro (Retina, 13-inch, Late 2012)

Operating System

Mac OS Catalina 10.15.7

My Question or Issue

So, from yesterday, I found an issue where if I search for something on the Spotify desktop app, it quickly says "Something went wrong" message. But when I reload the page, it's quite fine as I can play the song and show the playlists. I tried restarting, reinstalling the app, and even clearing the cache, still is not working. I'm not using any VPNs whatsoever. It's fine for me on mobile and the website. Could you please tell me what the cause of this issue is and could you please fix the issue? Because I think it's because of the glitch or bug something.

Search bar doesnt work in my SPOTIFY app. But it works fine in my Website Browser link.

11177891592 — Thu, 15 May 2025 00:57:51 GMT

Plan

Family/Premium

Country

Spain

Device

MacBook Pro (15-inch, 2018)

Operating System

Mac OS Catalina 10.15.7 (19H2026)

My Question or Issue

My search bar doesn't work. I was in my friends house. Just randomly connected to their wifi and all of the sudden my Spotify Search Bar didnt work. Asked stuff for their opinion on the matter they pointed on the new wifi connection might be the problem. Could be. Problem is I was going thrugh a playlist and then some random songs started pulling up and I couldn't change them with the music I wanted. Right then I've already tried to disconnect and connect again with my Iphone data. It didnt work either. They also asked me to change to the website app and repeat the task. It worked there.

Still doesn't work after going home and connecting to my prior wifi where I came from and where it worked fine.

Could you adress this problem please?

Re: Search bar doesnt work in my SPOTIFY app. But it works fine in my Website Browser link.

11177891592 — Thu, 15 May 2025 01:03:05 GMT

Chill guys its still me. Just providing some photo EVIDENCE.

Re: Search bar doesnt work in my SPOTIFY app. But it works fine in my Website Browser link.

Leonken7709 — Thu, 15 May 2025 05:41:08 GMT

I have the same issue as well, and I tried to make a post about this.

Re: Search bar doesnt work in my SPOTIFY app. But it works fine in my Website Browser link.

userworx — Thu, 15 May 2025 07:44:17 GMT

I have the same problem. Since the application was discontinued on Mac OS Catalina, I can't update to the latest version and since yesterday I have a problem searching for songs, artists, etc. iMac 27 - Mac OS Catalina

Re: Main Search Bar Issue

Renaud1 — Fri, 16 May 2025 08:38:44 GMT

Hi , the same here . No search possible since 2 days . It was working till now on catalina 10.15.7 ..... I tried to desinstal and re instal the right version for 10.15 without luck . It's a pitty that Spotify forces consumers to upgrade to a new OS . Not surprised . Same old game . 2018 new mac mini . 2025 Obsolete for Spotify .... 7 years ?

Re: Main Search Bar Issue

grumot — Fri, 16 May 2025 10:25:37 GMT

Hi everyone. Same here, macbook pro 2012, on catalina. No search function since 2 days. The only way to manage it is using the web player... What a shame. Come on devs @joan, you can do something for your users. I will try the solution by @plantbased369 : installing an old version (10.14).

Re: Main Search Bar Issue: Mac OS

Vasil — Sun, 22 Feb 2026 18:32:34 GMT

Hey folks!

Chiming in to confirm that Spotify is currently supported on Mac OS 12.0 or above.
Once an OS version becomes unsupported, it's expected behaviour that some parts of the way the app interacts with it would become misaligned, sometimes causing errors such as the one mentioned here.

With this being said though, keep in mind that we'll still take this backstage to see if anything can be done and we'll keep you posted in case there's anything new to share. In the meantime, you can try using Cmd+K to see if that Search field would work for you.

Many thanks; cheers!

P.S. You can always find the updated list of platforms Spotify is supported on by checking this page here.

Re: Main Search Bar Issue

federicomariani — Sat, 17 May 2025 10:14:47 GMT

I'm still have this problem on OSx 10.15 catalina. Tried a clean install again but the problem still the same when I try to search a song.

Re: Main Search Bar Issue: Mac OS

federicomariani — Sat, 17 May 2025 10:17:33 GMT

Hello Vasil, using cmd+K I can use the search bar and find songs, but when selecting doesn't work.
Mac Osx Catalina 10.5
Imac 27" late 2013

Re: Main Search Bar Issue

cthere — Sat, 17 May 2025 12:17:14 GMT

I have same problem, noticed it 2 days ago. done fresh instal still no search. Maybe time to look else where deezer amazon etc

Re: Main Search Bar Issue: Mac OS

davidmim — Sat, 17 May 2025 13:23:12 GMT

same here with catlina :((((

Re: Main Search Bar Issue: Mac OS

Vasil — Sat, 17 May 2025 14:27:57 GMT

Hey again folks! Could you please make sure you're on the latest app version and let us know what it is?
You can check it here. Many thanks!

Tip: You can download a fresh copy of the app installation file from here in case you wish to do a fresh reinstall.

'SEARCH' DOESNT WORK, READS: SOMETHING WENT WRONG, TRY RELOADING THE PAGE

cemguney1973 — Wed, 20 Aug 2025 08:35:30 GMT

greetings to everyone,

i have a premium account (izmir/turkey) running on a macbook pro retina 2012,

macOS 10.5.7. [spotify's status: unable to update, running on version Spotify for macOS (Intel)1.2.37.701.ge66eb7bc] as the latest version of spotify is for macOS 11.0, 1.2.63.394]

my issue is that spotify cant do a search, as the page reads as: something went wrong, try reloading the page (after clicking 'reload page' it get backs to home screen). i did everything i can, logged out and logged back in several times, performed a clean reinstall, did several restarts for the macbook, but nothing worked out.

lastly, i'm concerned that since the latest spotify update doesnt work for macOS catalina version 10.5.7. the issue will remain unsolved (since the latest update for a macbook pro retina 2012 is the catalina macOS 10.5.7).

i would really appreciate any help. best regards & cheers

Re: search function not working on the desktop app

cemguney1973 — Sat, 17 May 2025 18:24:44 GMT

dear jose,

my device is a macbook pro retina 2012 running catalina macOS 10.15.7., as for the version of spotify: 1.2.37.701.ge66eb7bc, so basically 10.15 (the latest version is for macOS 11.0, 1.2.63.394 which ofcourse doesnt work with my macbook).

thanks much to everyone for reaching out to help, cheers

Re: Main Search Bar Issue: Windows 10

cemguney1973 — Sat, 17 May 2025 18:33:22 GMT

great, works with mac as well, thx for the share, cheers

Re: search function not working on the desktop app

cemguney1973 — Sun, 18 May 2025 08:54:41 GMT

dear @jose,

thanks much to everyone for reaching out to help, cheers