topic Re: Spotify Web Player not connecting in Desktop (Mac)

Spotify Web Player not connecting

Pages17 — Sun, 09 Apr 2017 02:39:00 GMT

Every time I try to go on the Web Player, it doesn't let me as it says it's not connecting and theres a box with it trying to connect. Help.

Re: Spotify Web Player not connecting

Maria_B — Tue, 11 Apr 2017 22:19:36 GMT

Hey @Pages17!

Welcome to the Spotify Community.

Help's here! In this case, can you try clearing your browser's cache/cookies and refreshing? Does that help at all?

Keep us posted.

Re: Spotify Web Player not connecting

Pages17 — Sun, 16 Apr 2017 21:24:20 GMT

It doens't help. It still shows the message, "can't connecto to spotify, trying now..." every time i get on the web player.

Re: Spotify Web Player not connecting

Cloudynick — Mon, 17 Apr 2017 01:27:02 GMT

Hey Pages, had the same problem a while back. What kind of browser are you using and are you using the latest adobe/flash player available? Had to update my player and then it'd eventually connect. If not try doing a speedtest and checking your connection. Hope this helps!