topic Re: Empty playlist in Desktop (Mac)

Empty playlist

1222233586 — Mon, 04 Jan 2016 17:45:00 GMT

My playlist got emptied the other day for some reason, not emptied by me. Is there any way to retrieve it?

Playlist ID: 0vCn9olrPNfAQJAlPJcWkv

I have currently added couple of tracks since it got emptied.

Re: Empty playlist

MauriceMV — Mon, 04 Jan 2016 20:46:16 GMT

It is actually possible to recover a playlists but that only counts if it's deleted in it's entirety, you can find that feature here. But since you've said that it's empty and the list itself still exists, I'll escalate your issue to the mods to see what they'll say.

Re: Empty playlist

MauriceMV — Tue, 05 Jan 2016 12:38:12 GMT

Hey there, since the playlist is still there, the team should be able to restore the songs for you. You will need to get in touch with the customer services team directly using the online contact form.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.