topic Re: Spotify Instantly Crashes/Exits on Random in Desktop (Windows)

Spotify Instantly Crashes/Exits on Random

evilpp — Wed, 19 May 2021 14:31:18 GMT

This update broke the experience for me. Can't even listen to music on my PC anymore.

I've never experienced Spotify (Desktop Win10) application crashing on me.

Ever since the latest update, Spotify would randomly crash (disappear instantly)
Turning off hardware acceleration didn't fix this
I don't use Local Files with Spotify, so this was never enabled over the years
Changing the Offline Storage Location from a M.2 SSD drive to a spindle HDD did not work

Anyone have any ideas?

Re: Spotify Instantly Crashes/Exits on Random

evilpp — Wed, 19 May 2021 14:44:01 GMT

Plan: Premium
Country: Taiwan
Device: Desktop (Intel)
Operating System: Windows 10 (64)
Spotify Version: 1.1.59.712.g54f36e5d-a

Re: Spotify Instantly Crashes/Exits on Random

Mihail — Fri, 21 May 2021 07:57:43 GMT

Hey @evilpp,

Thanks for reaching out to the Community.

We suggest you run a clean reinstall since this step can usually solve issues rendering Spotify to malfunction in the way you're describing. You can find the necessary steps here. Note that we recommend installing the app version from the Microsoft Store as it's the one best optimized for Windows 10. Afterwards you should also check your host files. Even though it was written for another topic, this page has instructions on how to do this.

Hope this helps. Keep us posted on how it goes.