topic Re: Black screen in Desktop (Windows)

Black screen

GünterMann — Tue, 01 Jun 2021 14:53:58 GMT

Operating System

Windows 10 Pro

My Question or Issue

So when I start Spotify I get a Black screen for already like 1 Month. It worked for a day when I started a installer on my Desktop and it worked once I think after I started it more than 20 times and tried some fixes. I don't know how to make it work.

Fixes I tried, that I currently remember

Compatibility Modes

Installing a previous version

Opening some other .exe in the Spotify Folder

Re: Black screen

Novy — Wed, 02 Jun 2021 15:05:57 GMT

Hey there @GünterMann,

Welcome to the Community 🙂 Thanks for reaching out to us and letting us know what you've tried.

Would you mind performing a clean reinstall of the app? This is often an overlooked step, but it can be helpful to get rid of any corrupted files that might be causing issues.

If this doesn't do the trick, we'd recommend giving these steps a try in order to check your host files.

Let us know how it goes.