topic Re: Interface bugged on startup in Desktop (Windows)

Interface bugged on startup

Jumax — Wed, 16 Jun 2021 10:17:56 GMT

Plan

Premium

Country

Device

Operating System

Win10

My Question or Issue

When I start up my machine I am always having issues with the interface on spotify. I can for example press play and listen to the last song that was playing but I cant search for songs or open playlist. I have to close spotify and kill the process in the task manager and relaunch. If I just close and open it says spotify running but not responding. I tried reinstalling but doesn't seem to help.

Re: Interface bugged on startup

Mihail — Fri, 18 Jun 2021 09:11:33 GMT

Hey @Jumax,

Thanks for reaching out and welcome to the Community.

Good job on checking first whether or not a reinstall solves the issue, in most such cases it does. However, could you give it another go with these steps and run a clean reinstall? These ones are more thorough. That way you can make sure the cache is not causing this issue.

Also note that we recommend installing the app version from the Microsoft Store, as it's the one best optimized for Windows 10.

Hope this is useful. Let us know how you get on.

Re: Interface bugged on startup

Jumax — Thu, 24 Jun 2021 07:40:17 GMT

Reinstall from Windows store fixed it for me.

Re: Interface bugged on startup

Alex — Thu, 24 Jun 2021 09:16:06 GMT

Hey @Jumax,

Thanks for letting us know what worked for you.

This information is useful to other users facing this issue 🙂

Cheers.