topic Re: Show desktop overlay when using media keys is broken for podcasts in Desktop (Windows)

Show desktop overlay when using media keys is broken for podcasts

Rawalanche — Fri, 18 Jun 2021 07:08:35 GMT

Plan

Premium

Country

Czechia

Device

Operating System

Windows 10

My Question or Issue

The "Show desktop overlay when using media keys" preferences toggle works correctly only for music, where it correctly removes the annoying media overlay on Windows, but it does not work for podcasts. When playing a podcast, the media overlay will still show when adjusting volume, even though the preference toggle is set to disabled.

Fix it.

Re: Show desktop overlay when using media keys is broken for podcasts

Mihail — Sat, 19 Jun 2021 10:20:25 GMT

Hey @Rawalanche,

Thanks for posting.

Could you let us know if the issue persists after running a clean reinstall on your device? This step lets you start afresh with the latest app version by removing any corrupted files from previous installations. Note that we recommend installing the app version from the Microsoft Store as it's the one best optimized for Windows 10.

Keep us posted on how it goes.

Re: Show desktop overlay when using media keys is broken for podcasts

Rawalanche — Tue, 29 Jun 2021 10:10:32 GMT

Yes, the issue persist after clean reinstall.

FIX IT!

Re: Show desktop overlay when using media keys is broken for podcasts

Mihail — Tue, 29 Jun 2021 12:13:43 GMT

Hey @Rawalanche,

Thanks for keeping us in the loop.

We've passed your report to the relevant team, they'll happily take a closer look at this behavior. We'll keep you posted on any updates on the matter here, as soon as there are any.

If you have any questions, the Community is always here for you.

Re: Show desktop overlay when using media keys is broken for podcasts

Mihail — Fri, 02 Jul 2021 07:09:43 GMT

Hey @Rawalanche ,

Thanks for your patience while we looked into this.

Can you confirm that there are no pending Windows updates for your device? It's also a good idea to make sure that the app has all permissions enabled and is excluded from any battery or storage optimization services.

Keep us posted how things work out.

Re: Show desktop overlay when using media keys is broken for podcasts

Bobus — Sun, 27 Feb 2022 09:49:05 GMT

Hi there, i have a similliar issue with the media keys too, in my case media keys wouldn't work *while spotify is unfocused* , after disabling "Show desktop overlay when using media keys" the media keys would work fine if my Spotify is unfocused, i have tried doing a clean reinstall of Spotify but the issue would still persist with the settings earlier enabled

Spotify Version : 1.1.79.763.gc2965cdf
Windows Version : Windows 10 Home 21H1 [ Build 19044.1526 ]

Re: Show desktop overlay when using media keys is broken for podcasts

Ver — Mon, 28 Feb 2022 11:13:41 GMT

Hey @Bobus,

Thanks for posting here.

Just to double-check-are there any changes after trying the steps @Mihail mentioned?

Keep us in the loop.