topic Re: My Spotify doesn't work in Desktop (Windows)

My Spotify doesn't work

Giovascu_05 — Mon, 06 Sep 2021 23:21:31 GMT

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Next, I tried to log in by my Gmail and I succeed but every time I run the app there is an error and it advises me to refresh the page. I do it but there is the same error.
I think my pc supports it and the software is Windows 10.

Re: My Spotify doesn't work

Novy — Mon, 06 Sep 2021 23:32:51 GMT

Hi @Giovascu_05,

Thanks for reaching out here in the Community 🙂

If possible, would you mind giving it a try using a different internet connection?

If this doesn't do the trick, you could also try downloading the app directly from our page to see if you notice anything new.

Keep us posted on how it goes.