topic Re: [Desktop][Browse] Application interface breakdown (windows 10) in Desktop (Windows)

[Desktop][Browse] Application interface breakdown (windows 10)

Péon — Sat, 16 Oct 2021 06:40:51 GMT

Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the application is breaking down because of it. The song continues to play but the UI is frozen.

My suggestion would be obvious and simple : fix the application for PC users please

Re: [Desktop][Browse] Application interface breakdown (windows 10)

Novy — Sun, 17 Oct 2021 15:19:39 GMT

Hey there @Péon,

Thanks for reaching out here in the Community 🙂 We moved your post from Idea Submissions to the help boards, as its content fits better here.

Just to confirm, is the same thing happening with all ads or is it just a specific one?

We'd also suggest performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.

Keep us posted on how it goes.