topic Re: Fullscreen mode in Desktop (Windows)

Fullscreen mode

cdinop — Mon, 01 Nov 2021 15:19:02 GMT

On the Windows desktop application when I have a full screen, i see the "three dots" and "minimize maximize close buttons" in the corners after some upgrades.

is it a general problem or a problem I have?

are there any settings so that they do not exist?

*sorry for my bad english

Re: Fullscreen mode

Eni — Tue, 02 Nov 2021 19:06:09 GMT

Hi @cdinop,

Thanks for reaching out about this here in the Community.

We tried this on our end and we could replicate it.

Could you let us know if this started happening after a specific event such as an update?

Additionally, could you let us know the exact make/model, operating system and Spotify version of your PC?

We'll be on the lookout for your reply.

Re: Fullscreen mode

cdinop — Tue, 02 Nov 2021 19:55:10 GMT

Thanks for the answer.

I tried it on three different computers and there is the same problem,three dots" and "minimize maximize close buttons" in the corners

The problem started after 2-3 updates of spotify (desktop version) (before updates was ok)

one of the computers is:

CPU: Ryzen 3 -2200G

Ram: 16 Giga

Windows 10 Pro (21H1)

Spotify Premium Desktop: Version 1.1.71.560.gc21c3367

Please fix it or give me one solution

Thanks

Re: Fullscreen mode

cdinop — Tue, 09 Nov 2021 00:37:38 GMT

Thanks for the answer.

I tried it on three different computers and there is the same problem,three dots" and "minimize maximize close buttons" in the corners

The problem started after 2-3 updates of spotify (desktop version) (before updates was ok)

one of the computers is:

CPU: Ryzen 3 -2200G

Ram: 16 Giga

Windows 10 Pro (21H1)

Spotify Premium Desktop: Version 1.1.71.560.gc21c3367

Please fix it or give me one solution

Thanks

Re: Fullscreen mode

Kiril — Fri, 12 Nov 2021 08:02:24 GMT

Hey @cdinop,

Thanks for your reply and this info.

We've reported your valuable feedback to the relevant teams and they are already looking into it! A fix for this situation should be on the way very soon as this behavior isn't expected. We can't give you an exact timeframe for this but the best way to go is keeping your app always updated to the latest version.

Hope it gets sorted out soon. If you need anything else, the Community is here for you