Window 10 Black Screen

TerrenceLau03 — Sat, 27 Nov 2021 11:23:35 GMT

Window 10 Black Screen

I need help with it

Plan

Free

Country

Device

Laptop

Operating System

Window 10

I am using Microsoft store that Spotify App and there have a black screen when I opened it and I tried lots of ways but still cannot solve it (like Window ShellPower, reinstall the app, restart the Microsoft store, reinstall the Microsoft store)

I really hope Spotify can fix it!!

Re: Window 10 Black Screen

Alex — Sun, 28 Nov 2021 13:29:28 GMT

Hey @TerrenceLau03,

Thanks for the post.

Try the following:

Run a clean reinstall of the app, following this Guide. You can try downloading the app from our website.
Clear you Hosts file from any entries, containing Spotify. Guide here.

Let us know if that worked.

topic Re: Window 10 Black Screen in Desktop (Windows)

Window 10 Black Screen

Re: Window 10 Black Screen