topic Re: Problem with searching podcasts in Desktop (Windows)

Problem with searching podcasts

Noguri — Mon, 31 Jan 2022 10:43:06 GMT

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Dell Inspiron

Operating System

Windows 10

My Question or Issue

Hello.

I have encountered a problem, when I have searched podcast episodes. There are sometimes bad results. Those things happened, when I have use diacritic letters, because in Slovakia in our language are letters with diacritics.

I'll try to paste here a screenshot, althought I am blind person.

Thank You.

Marco Oros

Re: Problem with searching podcasts

Jeremy — Tue, 01 Feb 2022 15:48:19 GMT

Hi there @Noguri,

Thank you for reaching out to the Community and for providing a screenshot 🙂

Can you let us know if this happens if you're searching on a Slovakian podcast or just podcasts in general?

We'll keep an eye out for your reply.

Take care!

Re: Problem with searching podcasts

Noguri — Wed, 02 Feb 2022 07:10:59 GMT

I have tested mostly with Slovak podcasts, because in Slovak language We
use those letters. I don't know, if this thing happened in English
language, or another languages as well.

Re: Problem with searching podcasts

Jeremy — Thu, 03 Feb 2022 07:13:28 GMT

Hi again @Noguri,

Thank you for getting back in touch with us.

Can you see if the issue persists with a podcast that's not Slovakian?

It would also be great if you can send us the URI of one podcast that's Slovakian so that we can try this directly from our end.

Keep us posted 🙂

Cheers!

Re: Problem with searching podcasts

Noguri — Tue, 08 Feb 2022 08:03:59 GMT

Hello.

After update to new version of Spotify, problem was solved.

Re: Problem with searching podcasts

Alex — Wed, 09 Feb 2022 08:23:52 GMT

Hey @Noguri,

Thanks for letting us know.

Glad to hear that everything works fine after updating the app 🙂

Don't hesitate to reach out again if you have questions.