topic Re: Problem with revinding in My epysodes in Desktop (Windows)

Problem with revinding in My epysodes

Noguri — Sun, 20 Feb 2022 06:13:11 GMT

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Dell Inspiron

Operating System

Windows 10

My Question or Issue

Hello.

I have a following issue. Revinding on My epysodes is slow, than when I revinding epysode played normally in a podcast.

Also, I have made a clear reinstallation of Spotify and issue continues. Please, could You fix It?

Thank You.

Best regards

Marco

Re: Problem with revinding in My epysodes

Kiril — Tue, 22 Feb 2022 14:57:01 GMT

Hey there @Noguri,

Thanks for reaching out on the Community.

We understand that you're experiencing some sort of difference in rewinding speeds for podcasts on your desktop. Could you please provide us with a bit more information, like the version of Spotify you're currently using. Is this happening to specific episodes or it's the same for all and does it happen on other devices as well? If it is happening to particular episodes, then could you also include links to those, so we can take a closer look at them?

To be sure we'll be able to replicate the situation, it's best if you could send us a short video of what happens at your end. You can send a link to it or attach it using the Insert Video option in the post editor.

Keep us posted, we'll be on the lookout for your reply.

Re: Problem with revinding in My epysodes

Noguri — Mon, 21 Feb 2022 14:14:26 GMT

OK.

I have provided my number of version.

As I have explained previously, It happened only on My computer in
Spotify for Windows. I haven't such problems in web player, Echo dot
version, or mobile app.

Only on computer app I have this problem, that epysodes are played
alphabetically, not chronologically.

Ofcourse, I can sort those epysodes, but It ordered those epysodes only
on the screen, not in playlist.

Marco

Re: Problem with revinding in My epysodes

Kiril — Tue, 22 Feb 2022 15:10:43 GMT

Hey again @Noguri,

Thanks for your fast reply and clarification.

We've taken a look in the Community and we've found an Ongoing Issue thread here, where this situation with the alphabetical order of episodes is already being reported. We suggest you to add your vote and valuable feedback info there and also to subscribe for the thread to remain updated for any developments regarding this matter.

Hope it gets sorted out soon. If you need anything else, the Community is here for you.

Re: Problem with revinding in My epysodes

Noguri — Tue, 22 Feb 2022 18:19:26 GMT

Hello.

Thank You for notifying Me on this. I'll look on It.

Marco