topic New computer with Windows 11. in Desktop (Windows)

New computer with Windows 11.

BootedBuck — Tue, 01 Mar 2022 21:57:54 GMT

Plan

Free/Premium

CountryUSA

Device Lenovo PC

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating SystemWindows 11

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

When playing albums Spotify shuffles songs without the shuffle being active. I have tried to deactivate shuffle through the shuffle icon to correct the issue but can not stop the shuffling.

Re: New computer with Windows 11.

BootedBuck — Tue, 01 Mar 2022 22:02:32 GMT

I didn't see the option at the time but I am a premium member

Re: New computer with Windows 11.

Ver — Thu, 03 Mar 2022 14:17:46 GMT

Hey @BootedBuck,

Thanks for posting here.

Just to double-check-does the issue still occur?

In case you still experience this, could you please share with us if this happens when you listen to albums offline or when you're streaming them?

Keep us posted.

Re: New computer with Windows 11.

BootedBuck — Thu, 03 Mar 2022 18:11:26 GMT

Today it appears to be working properly. Thank you if it was your doing.
I use several different devices (Windows and Apple OS's) to connect with
Spotify and noticed this on my new Windows 11 platform only.

Re: New computer with Windows 11.

OscarDC — Fri, 04 Mar 2022 18:23:42 GMT

Hey @BootedBuck,

Thank you so much for keeping us updated.

We're glad to know that everything is working fine by the moment. We appreciate the time you took following the steps and sharing the confirmation.

If anything else comes up, the Community will be here for you.