topic Re: Song length error in Desktop (Windows)

Song length error

andrewmehlman — Mon, 28 Mar 2022 19:05:05 GMT

The following song shows a song length of 3:29 but it's actually 9:15! It's messing up a timed playlist I'm working on.

https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852343364510

Re: Song length error

Eni — Tue, 29 Mar 2022 20:56:53 GMT

Hey there @andrewmehlman,

Thanks for reaching out about this here in the Community.

We checked the song you sent on our end, but it showed the length correctly.

In this case, would you mind letting us know if this only happens on a specific device or on all of your devices?

On another note, could you send us a screenshot where we can see the incorrect length? You can attach it to your next response by using the Insert image option in the post editor.

We'll be on the lookout.

Re: Song length error

andrewmehlman — Wed, 30 Mar 2022 00:48:44 GMT

I'm running in Windows 10. Attached is the snip of it

Re: Song length error

Alex — Thu, 31 Mar 2022 06:43:22 GMT

Hey @andrewmehlman,

Thanks for the reply.

The song you're referring to has two different releases on Spotify. One is long 9:15min and the other is 3:29min.

https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=0455d17f1a0c48bd

https://open.spotify.com/track/1LjvXnEvVhlYXlY1UgLmky?si=4e8b49ef854f4565

Sometimes you'll find different versions or masters of songs in the app.

Hope this info helps. Don't hesitate to reach out again if you have questions.

Re: Song length error

andrewmehlman — Tue, 05 Apr 2022 00:10:36 GMT

Thank you, except I still don't understand why the version I was listening to on a completely different album with different performers was incorrect (The Maharaja of the Keyboard with Lionel Hampton, Buddy Rich and Oscar Peterson). No worries, I made the adjustment and added one of the versions you recommended.