topic Spotify running in background(?) in Desktop (Windows)

Spotify running in background(?)

Gabrielel00 — Sat, 09 Apr 2022 11:15:25 GMT

Plan

Free

Country

Italy

Device

(Lenovo PC)

Operating System

(Windows 11 Pro)

My Question or Issue

Hello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a background process active, but i had no results.

Files' size is more than 5 mb so here is the imgur link: https://imgur.com/a/GZn9cS8

Have a great day.

Re: Spotify running in background(?)

OscarDC — Sun, 10 Apr 2022 19:44:24 GMT

Hey @Gabrielel00,

Thank you for reaching out to the Community and welcome.

This kind of issues are usually caused by remaining cache stored on your device. We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble in the background.

Hope this helps. If anything else comes up, the Community will be here for you.