topic Re: video black screen in Desktop (Windows)

video black screen

Sebbaker — Fri, 22 Apr 2022 19:52:45 GMT

After 5 mins of play video goes black. Audio unaffected.
Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. Tried downloading the content. Tried playing other content, same issue video lasts for 5 mins of play then black, Original video still black.

Any solutions welcome

Re: video black screen

Alex — Tue, 26 Apr 2022 13:08:28 GMT

Hi @Sebbaker

Thanks for the post.

Can you let us know what device this is happening on? Device model, OS version and Spotify version.

Also, is this happening only on a single show or every video podcast you've tried.

Keep us posted.