topic [PC] Problem with collaborative playlist in Desktop (Windows)

[PC] Problem with collaborative playlist

JujuPomme — Thu, 16 Jun 2022 14:31:44 GMT

Hi,
I created a playlist with a friend to share and add some music together.
The problem is, the feature isn't available on windows app. We are able to share through our phones but on computer, I can't see his playlists (and ofc, add some songs to it). The same thing happen to him.

We have differents phone, differents computer and the problem is still the same. We tried to uninstall it but it failed...

Thanks for your help.

J.

Re: [PC] Problem with collaborative playlist

Eni — Fri, 17 Jun 2022 21:19:42 GMT

Hey there @JujuPomme,

Thanks for reaching out about this and welcome to the Community.

Would you mind sending us some screenshots of how the collaborative playlist looks like on your end both in the desktop and in the mobile apps?

On another note, we suggest that you try creating a new collaborative playlist by following these steps to check if the issue happens with this playlist as well.

This would help us understand what might be happening.

We'll be on the lookout.