topic Re: Desktop app crashing in Desktop (Windows)

Desktop app crashing

Ave2 — Wed, 22 Jun 2022 11:25:15 GMT

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some time it is okay but later on, it keeps on crashing. After I open it, after a song played or whenever I skip to next song it continue to crash. I've been experiencing it for days and I cannot enjoy listening to music anymore.

Re: Desktop app crashing

OscarDC — Fri, 24 Jun 2022 18:15:22 GMT

Hey @Ave2,

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

Recently, we started receiving some reports of this same issue on Desktop users. This is now under investigation by internal teams and we hope to get it resolved as soon as possible. Feel free to add your +Vote and subscribe to this thread. Any updates will be posted there.

Thank you for reporting this. If anything else comes up, the Community will be here to help.