topic Re: Something went wrong with playback appears everytime in Desktop (Windows)

Something went wrong with playback appears everytime

AlistairT — Fri, 17 Jun 2022 13:55:32 GMT

Spotify was working fine yesterday but today keeps giving me this error everytime I try to play anything. I'm using firefox and the web player if it helps.

Re: Something went wrong with playback appears everytime

sdotson901 — Fri, 17 Jun 2022 14:08:56 GMT

Having the same issue.

Re: Something went wrong with playback appears everytime

Drejzer — Fri, 17 Jun 2022 18:03:02 GMT

Same here, manjaro Linux and Firefox.
Though I haven't updated that machine in a while...

Edit: Full system update did not help
Edit2: works on Opera

Re: Something went wrong with playback appears everytime

SpamHard — Fri, 17 Jun 2022 14:27:05 GMT

Same issue! Using web player with Firefox. Never had issues before and it still works fine on my phone app, but when trying to listen on my laptop, I constantly get this error. Have tried clearing cookies, cache and history.

Web player 'Something went wrong with the playback'

Fri, 17 Jun 2022 14:32:41 GMT

For the past 2 hours, whenever I have tried to use the web player to play any song, I have received the following message: 'Something went wrong with the playback'. I have done the normal troubleshooting of clearing my cache, restarting my browser, logging in/out, etc. This seems to be the case from multiple computers as well.

Re: Something went wrong with playback appears everytime

mikeydc — Fri, 17 Jun 2022 15:11:20 GMT

Same issue as other posters here. Will add: works fine on Chrome and iPhone app, but when I try to switch to play on Firefox browser, nothing happens.

Re: Something went wrong with playback appears everytime

SpamHard — Sat, 18 Jun 2022 16:11:23 GMT

Seems to be up and running again for me. Not sure for how long, or maybe it was just a firefox issue yesterday...

Edit: Btw, didn't do anything to make it work, just logged in today and it was fine again.

Re: Something went wrong with playback appears everytime

Alex — Sun, 19 Jun 2022 06:30:59 GMT

Hi folks,

Thanks for reaching out about this in the Community.

If the issue is still present on your end, can you please let us know what version of Firefox you're running and include a screenshot of the error message?

This will help us look further into the matter.

Cheers.

Re: Something went wrong with playback appears everytime

FirefoxUser — Mon, 04 Jul 2022 09:35:05 GMT

I have exactly the same issue. Using the latest on Windows 11 Firefox 102 Spotify web player in an incognito window and get a red error message "Something went wrong with the playback". A song start playing few seconds without sound. Then starts the next song similarly, and then this message occurs. After that nothing can be played (if you click play nothing happens). I can send you a screenshot of the message, but it'll just be that text in white characters with a red background...

Logging in again, restarting etc. doesn't help.

Re: Something went wrong with playback appears everytime

Kiril — Tue, 05 Jul 2022 09:54:24 GMT

Hey folks,

Thanks for posting here and reporting in the Community.

First off, could you all confirm if this is still happening for you when using the Firefox browser? If yes, then please follow the request of @Alex, and send us the details which are needed for us to report this situation to the right folks, so they can start looking into it. Once we've submitted the needed info, we'll make that you remain posted around the developments of the investigation 🙂

Hope this helps clarify things. We'll be keeping an eye out for your reply, thanks!

Re: Something went wrong with playback appears everytime

Johnny-Darki — Mon, 13 Mar 2023 02:39:52 GMT

Same problem Arch/Librewolf 110, was working fine until a couple of days ago

Re: Something went wrong with playback appears everytime

MihailY — Tue, 14 Mar 2023 04:52:24 GMT

Hey @Johnny-Darki,

Thanks for reaching out.

Does the same thing happen when using a different connection by a different provider?

Looking forward to your reply.

Re: Something went wrong with playback appears everytime

ertank — Mon, 26 Feb 2024 17:03:40 GMT

I am using Spotify on Windows 11. This is windows application not a browser that I am using.

I have the same error message on my system after a wake up from sleep/hibernate.

I can continue playing where it stopped. Songs change and next plays just fine. I can browse links on the left just fine. But, I cannot open the home page. I need to completely close (from system tray) and re-open the windows desktop application to fix that.

Below is a sample screen shot. My version is "Spotify for Windows (64 bit) 1.2.31.1205.g4d59ad7c"

Hope this helps.

Re: Something went wrong with playback appears everytime

Joan — Tue, 27 Feb 2024 07:43:35 GMT

Hi @ertank,

Thanks for reaching out. Your seems somewhat different from the rest here. Try performing a clean reinstall if you haven't already, that should help clear any sync issues with the Desktop app.

Hope this helps.

Re: Something went wrong with playback appears everytime

ertank — Tue, 27 Feb 2024 08:15:14 GMT

Hi @Joan,

My system is a fresh formatted less than a week ago. In anyway, I followed the instructions. They were a bit off. I couldn't find "5. Click Apps & features, then select Spotify." But, I could use Start menu right click and uninstall.

Then I made sure that no remaining folder in AppData\Local or AppData\Roaming using 3rd party tool Search Everything.

Turned off my computer for good and waited more than 2 minutes before I turn it on again.

I don't know what source it was installed. It was preinstalled in the system when I format it.

Anyway, I installed it from Microsoft Store.

Now, I will use it and see if the issue repeats.

Thanks & Regards,

Ertan

Re: Something went wrong with playback appears everytime

Susan_GP — Tue, 27 Feb 2024 21:17:01 GMT

Hi @ertank,

Thanks for keeping in touch and for keeping us updated. We'll be here in case the issue persists, or if you need help with something else.

Cheers!