topic Re: Spotify Connect in Desktop (Windows)

Spotify Connect

xCin3kk — Sun, 17 Jul 2022 20:35:59 GMT

Plan

Free

Country

Poland

Device

Operating System

Windows 10

My Question or Issue

I have problem. I want to connect ma PC to PS5, so i click Spotify Connect button on PC, but i can't connect, from mobile phone i can connect to PS5.

Re: Spotify Connect

CarlosE — Mon, 18 Jul 2022 22:32:11 GMT

Hey @xCin3kk,

Thanks for reaching out to us and welcome to the Community!

To use Spotify Connect, make sure of the following:

All devices are on the same WiFi network.
Your Spotify app is up-to-date.
All devices’ software is up-to-date.

Remember that you'll need to open the app on both devices at the same time, so you can use the Spotify Connect feature. You can read more about how Spotify Connect works here.

Keep us in the loop and don't hesitate to get back to us if you have any other questions.

Re: Spotify Connect

zwnfi43pp8v67i0tigv — Thu, 21 Jul 2022 06:36:59 GMT

Hi
I have the same problem for about 2 weeks now!
No changes are made on my network. YES, all devices are on the same WiFi network. I have several speakers, some of them even on LAN. Again, same network. I'm working in the IT. I see on the firewall logs, that the firewall blocks UDP 15600 on the broadcast address (x.x.x.255) Which is to 100% correct, no firewall will allow outgoing on the broadcast address!
Also no reason to do so, as there are on the same LAN!
The only reason I have premium is to connect to devices, fix it or I have to cancel the account.

Re: Spotify Connect

Jeremy — Fri, 22 Jul 2022 10:31:41 GMT

Hi there folks,

Thank you for your posts in this thread.

This is expected behavior as not all devices support the initial connection from a PC.

Can you connect from your mobile device? At that point the session should become available on the PC as well and you'll be able to control it remotely.

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Cheers!

Re: Spotify Connect

zwnfi43pp8v67i0tigv — Fri, 22 Jul 2022 12:05:54 GMT

Hi Jeremy

No, it is not working from PC or Android.

Re: Spotify Connect

AnnieKate — Tue, 26 Jul 2022 07:06:08 GMT

Hello, the same thing happens, connect my cell phone and it is open on the laptop and I can send it to play on the laptop from the cell phone but from the laptop to the cell phone it does not allow me to see that it says cell phone but it is in a different color and does nothing when i press the cellular option